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Symantec Reviews

3.3
1,939 Reviews
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Symantec Interim CEO Michael Brown
Michael Brown
198 Ratings
  • Helpful (2)

    management-bloated, Post Office-like culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support Engineer in Springfield, OR
    Current Employee - Technical Support Engineer in Springfield, OR

    I have been working at Symantec full-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    your work/life balance will not suffer, even while you are at work!
    you will get paid regularly, every 2 weeks!
    you will have plenty of meetings, and right before review time, an avalanche of TOI's to attend, all keeping you from doing realy work!
    you might see your manager eating in the SymCafe.. twice in the same morning !!
    tons of interesting people to chat with all day, because doing real work is a bummer, and is meant for the higher-paid guys who've been here longer.
    People are nice!
    You will be graded on your customer service skills!
    Don't have any techincal skills, or, problem solving skills? Not a problem at Symantec, just email *ALL, and, somebody will give you the answer.
    Management surprises you two weeks before your review by publishing previously unheard of standards you were supposed to follow all year! Surprise!!!!!!
    There are no problems at Symantec! Everything is great! Everyday!
    There are lots of managers to talk to all day!

    Cons

    Bummer, sometimes you'll have to signup for a weekend.
    There is plenty of published available training ready for your perusal 24/7 if you want to learn something about what you are supposed to do when customer's call - But you have to read this on your own.. bummer.
    There are some really technologically advanced, major operators running the whole organization, I wonder what they do all day?? hmmm....
    Cafe closes at 1:30pm.
    management seems like a body of people going through the motions, riding desks, going to endless meetings, accomplishing nothing in terms of creating a better work culture, opening future opportunities, and getting best results out of their direct reports.
    It feels like working at a post office, don't get excited, the work will get done somehow, go eat a salad.
    this is that place where promotions are doled out to sunny personalities, rather than true performers
    you will be thanked to death: from new C-level employees, management, other peers, but not rewarded; It seems management has a limited vocabulary consisting of making excuses or saying "Thanks"
    Inexplicable hiring decisions, not based on candidate's aptitude
    values are something to be repeated, and never acted upon during your day to day work

    Advice to Management

    retire, you have made Symantec a directionless busywork colony steeped in court etiquette

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