Symantec Senior Manager Jobs & Careers

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Show:  All Results Last 7 Days
14 days ago

Senior Manager, Cyber Intelligence Services

Symantec Herndon, VA

• Experience in managing infrastructure buildup or implementing new tools for cyber intelligence analysis or collection and research. <br… Symantec


25 days ago

Senior Account Manager Automotive

Symantec Ratingen

• This senior-level sales account manager is responsible for new account development and/or expanding existing accounts through business to business… Symantec


16 days ago

CMC Senior Manager, Inside Renewal Sales, Germany

Symantec United States

As leader of a team, it is your key objective is to drive retention rates and recurring revenue as well as working on a strategic level with the… Symantec


10 days ago

CMC Senior Manager, Inside Renewal Sales, Iberia and Benelux

Symantec United States

As leader of a team, it is your key objective is to drive retention rates and recurring revenue as well as working on a strategic level with the… Symantec


13 days ago

Data Center-Sr Technical Program Manager

Symantec Herndon, VA

• Manage Data center consolidations, migrations, upgrades, full project lifecycle experience. Leads the data center technical strategies and… Symantec


1 day ago

Dir, Marketing – new

Symantec United States +2 locations

-Requires cross-functional communication and negotiation. -MS/MBA/MA degree or equivalent related experience -12+ years high-tech marketing… Symantec


21 days ago

Sr Product Manager, Norton Identity Safe

Symantec United States

include: • Understand the evolving market, competitive landscape and technology trends around password management and digital identity space and use… Symantec


13 days ago

Dir, Development

Symantec United States

senior managers in regular review of our infield offerings • Create… Symantec


11 days ago

Sr Mgr, Tax - Income Tax Accounting

Symantec United States

•Includes analyzing and assisting in the preparation of the tax provision for the quarterly and annual interim reporting periods. This includes… Symantec


3 days ago

Dir, Information Security Architecture

Symantec United States

• Be a security evangelist and promote information security architecture best practices. • Defining, maintaining and improving the services and… Symantec


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  1.  

    Technical Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time

    Pros

    - Offers ample learning opportunities
    - Solid products
    - Competitive pay and benefits
    - Relaxed, friendly work environment
    - Dedicated and empathetic Tech Support Reps

    Cons

    - Company has switched CEO twice in a short period of time, and company is lacking consistent direction.
    - Marketing and sales seem to have a less-than-adequate understanding of the products they're pushing and has no idea how to pitch their products. Lacking in at-a-glance product overviews that would normally entice customers.
    - Getting to the appropriate sales reps for buying and renewing subscriptions can be a nightmare for customers. We get angry, frustrated customers wandering into Tech Support all the time.
    - An unfortunate disconnect between departments.
    - Bloated list of products that need to be consolidated.
    - Some product development teams are don't attempt to cater to customer needs.
    - Too much unnecessary spending by upper management that takes away from.

    Advice to ManagementAdvice

    I've thoroughly enjoyed working with this company and hope to continue to do so. Unfortunately, unsustainable marketing and sales practices, wasteful corporate expenditures, and a lack of consistent direction has slowly lead to a less stable workplace and is hurting employee morale.

    1) Hire sales and marketing personnel who know the products they're selling.
    2) Provide simpler purchasing experience for customers. I don't even want to know how many customers gave up on buying our products out of frustration of not being able to reach the right department & getting the right information.
    3) Provide a simpler at-a-glance product overviews that reach our end-users. Enterprise customers will follow where end user interest / awareness takes them.
    4) Cut down on unnecessary expenditures and limit upper management income so that the company won't experience internal hemorrhaging of its finances. Money needs to be spent constructively in a self-sustaining manner.

    Recommends
    Negative Outlook
    No opinion of CEO

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