Symantec Senior Product Manager Jobs & Careers

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23 days ago

Sr Product Manager, Norton Identity Safe

Symantec United States

include: • Understand the evolving market, competitive landscape and technology trends around password management and digital identity space and use… Symantec

28 days ago

Sr Product Manager

Symantec United States

• Provide technical guidance and drive cross-functional initiatives & alignment with key partner organizations (e.g., product marketing, technical… Symantec

20 hrs ago

Senior Search Marketing Analyst – new

Symantec United States

• Manage paid search campaigns for several product lines targeted to multiple countries • Ensure revenue, budget, ROI, and other business goals… Symantec

29 days ago

Senior User Experience Designer

Symantec Great Barrington, MA +2 locations

• Responsible for UX design on multiple products • Work with closely with product managers and engineers • Conduct research with subject matter… Symantec

2 days ago

Senior Security Systems Engineer – new

Symantec United States

• Provides a level of technical expertise and technical closure for a specific solution within an assigned accounts and/or territories. • Recognised… Symantec

27 days ago

Senior Specialist, License Compliance – Customer Retention

Symantec Great Barrington, MA

• Proactively engage with partners and customers to ensure compliance with Symantec’s licensing policies and guidelines • Perform third party and… Symantec

24 days ago

Senior Presales Engineer - Storage, Backup and Archiving

Symantec Jakarta

• Work closely with Symantec Account and Channel Managers to provide pre-sales technical coverage throughout the entire sales cycle either in direct… Symantec

18 days ago

Director, Product Management-Cloud Platform

Symantec United States

You will be a recognized thought leader, with a strong ability to influence others, build consensus, engage engineers, and drive towards business and… Symantec

15 days ago

Sr Mgr, Product Management

Symantec Waltham, MA

• • Help define our strategies to win (short and long) across all segments. • • • Provide analytical, strategic-thinking and leadership… Symantec

16 days ago

VP, Product Management, Information Availability

Symantec United States

oDevelop and execute near term and long term product roadmaps. Think strategically to plan next-generation products and impact partnerships and… Symantec

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    Technical Support Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Symantec full-time


    - Offers ample learning opportunities
    - Solid products
    - Competitive pay and benefits
    - Relaxed, friendly work environment
    - Dedicated and empathetic Tech Support Reps


    - Company has switched CEO twice in a short period of time, and company is lacking consistent direction.
    - Marketing and sales seem to have a less-than-adequate understanding of the products they're pushing and has no idea how to pitch their products. Lacking in at-a-glance product overviews that would normally entice customers.
    - Getting to the appropriate sales reps for buying and renewing subscriptions can be a nightmare for customers. We get angry, frustrated customers wandering into Tech Support all the time.
    - An unfortunate disconnect between departments.
    - Bloated list of products that need to be consolidated.
    - Some product development teams are don't attempt to cater to customer needs.
    - Too much unnecessary spending by upper management that takes away from.

    Advice to ManagementAdvice

    I've thoroughly enjoyed working with this company and hope to continue to do so. Unfortunately, unsustainable marketing and sales practices, wasteful corporate expenditures, and a lack of consistent direction has slowly lead to a less stable workplace and is hurting employee morale.

    1) Hire sales and marketing personnel who know the products they're selling.
    2) Provide simpler purchasing experience for customers. I don't even want to know how many customers gave up on buying our products out of frustration of not being able to reach the right department & getting the right information.
    3) Provide a simpler at-a-glance product overviews that reach our end-users. Enterprise customers will follow where end user interest / awareness takes them.
    4) Cut down on unnecessary expenditures and limit upper management income so that the company won't experience internal hemorrhaging of its finances. Money needs to be spent constructively in a self-sustaining manner.

    Negative Outlook
    No opinion of CEO

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