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Synchronoss Reviews

59 Reviews
3.0
59 Reviews
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Synchronoss Chairman, President, and CEO Stephen G. Waldis
Stephen G. Waldis
35 Ratings
  1.  

    Sink or Swim = The Synchronoss way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Professional
    Current Employee - Professional

    I have been working at Synchronoss full-time for more than a year

    Pros

    Not many pros except this : Your co-workers (not management) are really bright, helpful, and easy to work with.

    Cons

    As others have said, Synchronoss still has a start-up mentality which translates into long days as the norrn -- Usually14-18 hours. Off-shore resources frequently put in 18-20 hour days for weeks at a time. The company tends to operate in crisis mode all the time, which isn't a sustainable work model. Highly restrictive NDA, terrible health insurance and stingy PTO policy. As my review title says it's sink or swim for new employees. They are thrown in about day 3 with no help. information or direction and left to fail or succeed on their own. If you don't know anything, you don't even know what questions to ask. Depending on your location or project, management is either only OK or back-stabbing weasels. The company prides itself on not recognizing time zones but doing everything in real time. This means 4:30-5 am calls for the West Coasters, and very late or middle of the night calls for the East Coast people to deal with off shore staff or clients. Layoffs at the end of a project or the quarter are common. The company describes itself as being a completely unstructured environment, which really just means it's all chaos. I have no idea why I'm still here.

    Advice to ManagementAdvice

    Time zones exist, look into it. Middle of the night calls are not normal. 14-18 hours days, every day for weeks and weeks is not normal. No company can operate successfully in continuous crisis mode. Stop pretending that you are a Cloud/ Software solutions consulting company when you are really just offering SaaS (software development).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO