T.G.I. Friday's Jobs & Careers

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30+ days ago

Manager

T.G.I. Friday's San Antonio, TX +6 locations

We have an immediate opening for a Manager. Must be able to work various shifts per week. Wage: To Be… Snagajob


30+ days ago

Front of the House

TGI Friday's Henrico, VA

Must be able to work various shifts per week. • Be authorized to work in the United States. Wage: Hourly wage… Snagajob


30+ days ago

Dishwasher

T.G.I. Friday's La Jolla, CA +14 locations

Opportunity isn’t knocking. It’s banging on the door… FRIDAY’S style. Got that spark? That infectious energy? That smile? Come on in and Make Life a… Snagajob


21 days ago

Server

TGI Friday's Durham, NC +16 locations

We have an immediate opening for a Server. Must be able to work various shifts per week. • Be authorized to work in the United States. Wage… Snagajob


30+ days ago

Back of the House

TGI Friday's Apex, NC +9 locations

This location may or may not be hiring at this time. However, we continuously accept applications to ensure that we are able to quickly identify and… Snagajob


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T.G.I. Friday's Reviews

328 Reviews
2.9
328 Reviews
Rating Trends

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T.G.I. Friday's President & CEO Nick Shepherd
Nick Shepherd
108 Ratings
  1.  

    Far too much pressure to be a server!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Austin, TX
    Former Employee - Server in Austin, TX

    I worked at T.G.I. Friday's full-time (more than 5 years)

    Pros

    Teamwork (depending on which store/area you work at), growing menu/ fresh menu items, vacation time

    Cons

    It's a big corporation so all they care about is driving sales. We have a new daily, weekly, monthly contest every few days and it's almost impossible to keep track of what contest they're focusing most on, especially when there are 4 contests being run all at once. They are very forceful about having a high PPA, upselling, alcohol sales, and guest surveys, to the point of we are threatened to be demoted to host if we don't sell enough alcohol, have a high PPA, and consistently receive good survey results. And it is stupid how anything that is considered "positive" on the survey is 9 or 10. We're consistently written up for receiving an 8 or 7 on a survey, even when the guest believes that is a good rating and has nothing but good to say about us. The list of "non-negotiable brand standards" that we are required to perform at each table absolutely ridiculous, almost impossible to execute, and annoying to the guests! It takes about 3 minutes to "properly" greet our tables and another 5 minutes total throughout the rest of the dining experience to upsell, ask a million questions, and upsell even more. The managers do not communicate with one another and each one cares about something different, and most of them do not agree on how to handle coupons, guest complaints, upcharging, etc. The cooks generally do not care about their jobs, and each cook makes each dish differently, so the guest never gets consistent food quality, recipe, ingredients, and especially portion sizes. Same goes with bar drinks, every bartender makes every drink differently and the guests never know what to expect. Management does not pay attention to who works on which holidays, so the good workers usually end up working every holiday while others get almost every single one off. I worked 4 out of 5 holidays so far this year and when I asked if I could have the next one off, the manager was not sure...how fair is that when most of my coworkers have only worked 1 or 2 so far and will also have the next few off?!

    Advice to ManagementAdvice

    More communication among each other, and, please, sit down and discuss main issues and agree on how to handle them so we're not given a different answer each time we ask.

    Doesn't Recommend
    Neutral Outlook

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