T.K. Maxx Jobs & Careers in Watford, East of England, England

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10 hrs ago

Risk and Compliance Administrator (Legal) – new

TK Maxx London, England

Our Risk Function (part of our European Legal Department) has an opportunity for a graduate or someone already developing a career in Legal, Risk or… Jobg8


10 hrs ago

IT Project Manager – new

TK Maxx London, England

The IT Project Manager controls small to medium IT projects with budgets of up to £500k for all European business units managing external resources… Jobg8


15 days ago

AutoCAD Supply Chain Engineering Manager

TK Maxx London, England

Over the next 10 years TJX Europe will be significantly expanding its stores network across Europe. To do this successfully, we're developing our… Jobg8


10 hrs ago

Store Manager - London & M25 – new

TK Maxx London, England

We believe a Store Manager should treat their store like it was their own. That's why we trust you to be autonomous in taking full responsibility for… Jobg8


15 days ago

Building Surveyor

TK Maxx London, England

This role will involve travel throughout the UK with an office base in Watford. The acquisition… Jobg8


21 days ago

Talent Acquisition Administration Team Leader

TK Maxx London, England

will include: • Owning the Talent Acquisition inbox and managing the workflow of the administration team in line with Service Level Agreements… Jobg8


10 hrs ago

IT Service Helpdesk Team Leader / Senior Support Analyst – new

TK Maxx London, England

• Detailed high level knowledge of support procedures and overall ITIL Service Management Foundation practices. • Formulation of scheduling… Jobg8


21 days ago

Senior Commercial Finance Manager

TK Maxx London, England

TJX Europe's expansion across Europe requires support from the very best Commercial Finance function, one which is an expert Business Partner in… Jobg8


10 hrs ago

HR Service Centre Advisor – new

TK Maxx London, England

To provide accurate and efficient 1st line HR services for TJXE as described in the HR Service Centre Catalogue, meeting Service Level Agreements and… Jobg8


10 hrs ago

Senior Telephony Analyst – new

TK Maxx London, England

The Senior Telephony Analyst will be responsible for the day to day management of the TJX Europe voice infrastructure. Tasked with preventing… Jobg8


T.K. Maxx Reviews

91 Reviews
3.1
91 Reviews
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Michael MacMillan
33 Ratings
  1.  

    Pretty dire.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Watford, East of England, England (UK)
    Former Employee - Sales Associate in Watford, East of England, England (UK)

    I worked at T.K. Maxx full-time (more than 3 years)

    Pros

    It paid above minimum wage and there was the *possibility* of flexible working hours. It's also involved with charity work, which is great.

    Cons

    The work is tiring, repetitive, and boring - there are unreasonably high expectations from managers as regards what you should be able to accomplish in any given space of time. Time allotted to do certain tasks was decreased sometimes without any good reason. Managers were also consistently un-supportive in the face of abusive customers. All types of shifts meant being on your feet for hours and you were *always* expected to stay later than your shift's scheduled finish at closing time, to the point where you weren't allowed to leave even if you asked to. It was unusual to leave any sooner than two hours after your shift had finished. I don't understand why TK Maxx didn't just rota people in to do this shift if they needed people to do it. On some occasions it was very difficult to get the hours you wanted, too - the store I worked at seemed to prefer having a lot of staff doing very few hours each.

    The managers have their own agendas and treat sales associates and floor staff like tools to meet their goals. They often spoke to us as if we were unruly, untrustworthy children who needed constant supervision. Sick days and holidays are handled really badly. Holiday was hard to take and it was difficult to find out when it would reset, how much you had left, etc. Staff who call in sick days are treated like slackers no matter what the reason - if you phone in yourself you're guilt-tripped over the phone and often told to come in anyway.

    There's little opportunity to improve - we were told there would be options for staff to move into the head office or higher management roles but this never happened.

    In advance to my applying to jobs elsewhere I helped to train someone as I had learned a few specialised tasks. As soon as this was done the store stopped giving me shifts without warning. When I asked why this was they answered that I had 'known all along' I'd have to leave once my 'replacement' was fully trained when this had never been discussed, let alone put in writing. After a few months I was told to hand in my notice because head office didn't like leaving me on the payroll when I was doing 0 hours. This was after working at the store for three years, part- and then full-time. It felt like a petty end to an unpleasant 'career'.

    Advice to ManagementAdvice

    Start treating staff like humans instead of disposable tools and put some consistent, transparent policies in place regarding things like career advancement, hours to be worked, etc.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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