T-Mobile Jobs in Deptford, London, England

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T-Mobile Reviews

3.8
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Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
1,282 Ratings
  • Helpful (3)

    Customer Service Representative 1

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at T-Mobile full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Pay for performance environment. Lots of recognition if you perform. Ample opportunities for promotion. Pretty good compensation program if you do sell well. Management does their best to ease the stressful nature of the job. Probably the best call center to work for as a stepping stone to other call center jobs.

    Cons

    Very intense workload. If you're a rep, there isn't much time for developing yourself or doing much else. The pay for performance nature works against you a lot if you either don't perform well, or if you start working at a bad time. There are many things outside of your control that can negatively affect your performance. i.e. actions of previous reps, retail store reps not properly educating customers (because they weren't trained well)...

    Advice to Management

    n/a


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