T-Mobile Jobs

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Show:  All Results Last 7 Days
3 days ago

Sr Manager, CRM Operations - Marketing

T-Mobile Bellevue, WA

This position is responsible for leading Marketing Campaign Operations Teams who drive end-to-end campaign development through execution for their… T-Mobile


3 days ago

Customer Service Representative

T-Mobile Springfield, MO +7 locations

Be the point person for our customers, thinking on your feet as you deliver world-class service. This job isnt for everybody. Its for driven… T-Mobile


3 days ago

Business Analyst Intern (Undergrad)

T-Mobile Birmingham, AL

The intern in this role will effectively execute projects at the Call Center level, support initiatives, and provide on-going support to Call Center… T-Mobile


3 days ago

Technical Customer Service Specialists

T-Mobile Mission, TX

Welcome to the best kind of work, where you can bring your enthusiasm, give your all, and leave each day feeling challenged, empowered, and excited… T-Mobile


3 days ago

Financial Care Specialists

T-Mobile Birmingham, AL

With millions of valued T-Mobile customers, we sometimes receive an account or billing issue that requires the courtesy that only team members like… T-Mobile


3 days ago

Bilingual Financial Care Specialist

T-Mobile Tampa, FL

T-Mobile


3 days ago

Sr Business Analysis Manager

T-Mobile Bellevue, WA

• Construct executive-level presentations and present complex analytical findings in a clear, concise and decision-impacting manner. • Produce and… T-Mobile


3 days ago

Process Improvement Intern (Undergrad)

T-Mobile Albuquerque, NM

The Operations Support (Process Improvement) Intern will work with the Business Support team for the Albuquerque Call Center to identify… T-Mobile


3 days ago

*CSR 2*, Retention

T-Mobile Albuquerque, NM

•Builds customer loyalty through timely and effective one call resolution. Increases revenue through the execution of various sales initiatives •Uses… T-Mobile


3 days ago

Manager, Solution Center

T-Mobile Salem, OR

•Lead and model the correct behavior to ensure the overall professional manner in which customer inquiries are… T-Mobile


T-Mobile Reviews

3.7
2,679 Reviews
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T-Mobile CEO John Legere
John Legere
1,029 Ratings
  • 1 person found this helpful

    Not bad, but direction of growth is becoming confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Radio Frequency Engineer II in East Brunswick, NJ
    Former Employee - Radio Frequency Engineer II in East Brunswick, NJ

    I worked at T-Mobile part-time (more than a year)

    Pros

    They pay great for starters and offer awesome incentives such as stocks, pto and commission is amazing. You also receive a discount on your monthly phone bill.

    Cons

    Direction of management is lackluster and sways every single month. None of my managers were well-educated and there was no consistency. Every day there was something new to be addressed to you, but in a negative way

    Advice to ManagementAdvice

    If you want your employees to work stronger, better and efficiently, try the approach where you care for them. Don't use fear and "write-ups" as motivation. That doesn't do anything except increase the attrition rate. Utilize your employees and their knowledge, because after all, only the reps are the ones who really deal with customers. Managers try to stay away.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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