T-Mobile Software Developer III Jobs

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T-Mobile Reviews

3.8
Rating Trends
Recommend to a friend
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T-Mobile CEO John Legere
John Legere
1,278 Ratings
  • One of the better low skilled jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSA in Philadelphia, PA
    Current Employee - RSA in Philadelphia, PA

    I have been working at T-Mobile part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible hours. Great earnings potential for part-time. Decent health benefits, decent 401K, great tuition reimbursement program.

    Cons

    The initiatives and values espoused by management do not align with the "Uncarrier" values presented to consumers. Culture and work environment vary greatly based on store management and overall management of the market you work in.

    Advice to Management

    The retail store environment at Tmobile needs more balance between emphasizing sales and emphasizing customer service. Right now it is too far skewed towards sales with very little incentive to provide customer service, even though it is an expected role with graded metrics. Tmobile needs to begin to provide higher base pay to store associates because not every door swing is a sale, often times it is a customer service related issue/inquiry.


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