T-Mobile Jobs in Tennessee

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T-Mobile Reviews

3.8
Rating Trends
Recommend to a friend
Approve of CEO
T-Mobile CEO John Legere
John Legere
1,388 Ratings
  • CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at T-Mobile full-time (More than a year)

    Pros

    Great, supportive culture for the most part. Awesome Service discount. Many opportunities to promote from within. Bonus structure is very well balanced.

    Cons

    Somewhat unclear objectives at times. One week's program focus could be completely overhauled without much warning and management teams are unable to relay said changes effectively at times.

    Advice to Management

    There is, at times, too much focus on negative feedback from management. Not just for me, but a team will only discuss shortcomings and how said failures are affecting rankings. It is my opinion that positive reinforcement is a much more valuable tool.


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