T. Rowe Price Jobs

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19 days ago

Administrative Assistant - Equity

T.Rowe Price Baltimore, MD +2 locations

. The individual will be the “right hand” to the managers to assist with schedule coordination, gathering/researching materials for meetings, expense… T.Rowe Price


10 days ago

Lead Manager Operations - Individual Investor Channels

T.Rowe Price Tampa, FL

Directs supervisors and associates to develop individual selling skills to ensure existing and prospective clients are receiving a high level of… T.Rowe Price


11 days ago

Jr. SQL Developer, Financial Services

T.Rowe Price Baltimore, MD

The Junior SQL Developer (Internally known as a Solutions Analyst) is responsible for providing front office investment technology based solutions… T.Rowe Price


16 days ago

Human Resources Communications Leader

T.Rowe Price Baltimore, MD

The Human Resources Communications Leader is the primary point of contact and accountable for corporate communications support of the Global Human… T.Rowe Price


16 days ago

Lead Manager, Channel Marketing

T.Rowe Price Baltimore, MD

This position is responsible for developing and implementing new Financial Intermediary (FI) marketing strategies, tools and offers. This individual… T.Rowe Price


11 days ago

Institutional Marketing Associate, Global Investment Services

T.Rowe Price Baltimore, MD

Develops and executes marketing materials and communications to Prospects, Clients and Consultants: • Working with appropriate parties develops… T.Rowe Price


11 days ago

Manager, Leadership and Sales Development

T.Rowe Price Owings Mills, MD

The Sr. Manager, Leadership & Sales Development is responsible for building leadership and sales capability and strong talent pipeline that… T.Rowe Price


11 days ago

Lead Network Engineer - CCNP/CCNA

T.Rowe Price Owings Mills, MD

Coordinates efforts within the Corporate Network Services (CNS) Operations team to ensure… T.Rowe Price


14 days ago

Applications Support Manager

T.Rowe Price Owings Mills, MD

The Enterprise Support Services Production Support Manager manages the on-going maintenance of the production environment as it relates to the… T.Rowe Price


20 days ago

Presentation Specialist

T.Rowe Price Baltimore, MD

The Presentation Specialist is responsible for the, production, quality and timely delivery of Client kits within strategies and/or product lines… T.Rowe Price


T. Rowe Price Reviews

3.7
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T. Rowe Price President, CEO, and Director James A. C. Kennedy
James A. C. Kennedy
206 Ratings
  • Helpful (3)

    Absolutely Atrocious Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Contractor - Help Desk Analyst in Owings Mills, MD
    Former Contractor - Help Desk Analyst in Owings Mills, MD

    I worked at T. Rowe Price as a contractor (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    *My colleagues who busted their butts every day with me.
    *Nice modern facility
    *Nice employee lounge
    *Good salary & benefits
    *Safe & secure facility

    Cons

    Where do I begin? I worked as a help desk representative on a contractual basis. I took the job because of what seemed to be limitless potential for advancement. TRP is HUGE, and their IT department is quite large and structured. I was, in my opinion, one of the better help desk reps they had. A lot of people commended me for my service and skills. I did everything I was asked to do with no complaints, and I did a darn good job. I worked my butt off every day, on the phone non stop, dealing with cranky callers all the time, and I didn't get as much as a single opportunity to take on more responsibilities and grow as an employee. Other people who started at the same time or after me got opportunity, but not me. The reason was because there were cliques, and I wasn't part of that. The leaders of the clique recommended people to promote.

    Aside from unfair promotional practices, not one of my direct supervisors (there were 3-4 of them) had a technical background. They were just "managers" which I guess is normal in the corporate world. They were slave drivers though. The whole help desk team (it was huge) were ridiculously busy, inundated with calls all day long from start to finish. Breaks and lunches were strictly scheduled and enforced. Vacation scheduling was insane. The calendar filled up really fast, and if you don't get in when you want to take off, you're screwed. During tax season, management forced us to work overtime even when it wasn't even busy enough to warrant overtime. We had no choice but to work the overtime and it was a waste of time and our personal lives.

    Advice to Management

    Hire more help desk staff so that the people doing the job aren't so stressed out, burned out, unhappy, and unappreciated. Reward employees more, pay them more, and promote people based on performance, not who they are. The best way to develop a company is promoted people who deserve it, and who perform at a high level. The help desk department is poorly managed. It's garbage.


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