T-Systems North America


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T-Systems North America Reviews

47 Reviews
47 Reviews
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T-Systems North America Managing Director Heike Auerbach
Heike Auerbach
23 Ratings

    Pack your bags - Profound unprecedented downsizing is happening

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Downers Grove, IL
    Current Employee - Senior Manager in Downers Grove, IL

    I have been working at T-Systems North America full-time (more than 5 years)


    Very competitive salaries, often too high for the skill sets. Rich benefit package with a lot of time off, formal work from home program, generous bonus plan. They pay you for your suffering.


    Heavily weighted German management with many in positions offering no real value but depleting the profit margin. The people that need to be retained to deliver service are let go so the company can keep expats fat and happy that wouldn't be missed if they disappeared tomorrow. Major turnover is happening and the company can't retain talented people right now. Only those that are overpaid that can't match the earnings are remaining. Good people are giving notice weekly and it's almost a joke now. Reductions and cuts are deep and employees are fearful and lack optimism. It's possible they won't pull through this in North America with the loss of talent and stupid decision to cut at the wrong levels.

    Advice to ManagementAdvice

    Stop and think about the cuts you are making. Rebuild delivery teams with a mix of onshore and offshore talent and dump the layers and layers of ridiculous highly paid executives that create unnecessary process and bs. They focus on irrelevant small scale issues. Look at how other American companies are surviving. Cut the employees who are useless at 200k and keep those who can actually do the work to keep the company going. If you want to increase the profit margin and improve customer perception, start filling the cubes with talent and emptying the offices. You have a small window of time to fix this. By the time you move services out of North America, you are absolutely done doing business with American companies. No Americans want to deal with heavy accented foreigners and they don't produce quality work. Americans want to deal with Americans.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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