T-Systems North America


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T-Systems North America Reviews

47 Reviews
47 Reviews
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T-Systems North America Managing Director Heike Auerbach
Heike Auerbach
23 Ratings

    Challenging; Great environment for self-motivated professional, that works well without supervision.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Systems Support Engineer in Houston, TX
    Current Employee - Senior Systems Support Engineer in Houston, TX

    I have been working at T-Systems North America full-time (more than 8 years)


    T-Systems North America is the US version of a German owned global outsource company that provides Virtual Hosting, and Storage for SAP in Global Data-Centers world-wide. Large enough to win and sustain Fortune 100 companies, but totally dependent upon the acquired in-house IT expertise to transition a new contract into one of their Virtual Platform offerings. If you fall into their outsource net, depending on company size and your IT experience, it is a fair to expect a 2-5 yr job security window, coupled with equal or above current compensation and better than average benefits. The contractual transition deadline provide the opportunity to fully use your combined experience and knowledge, examine, highlight your strengths, and expose areas to learn and improve.


    TSNA is a highly competitive global outsource company. Their target goal per contract, provide a stable, standard virtual platform of exceptional quality, maintain their quality platform with the lowest labor cost available, and maximize profits. Once the 2-5 yr window expires, high priority technical challenges are complete, virtual platform falls into a maintenance mode, US labor is no longer a favorable market. All major decisions, and all upper management positions controlled outside US.

    Advice to ManagementAdvice

    The understanding that Management requires to keep good employees employed (Managers, those in a leadership position that can make a difference) and the real workers in the trenches (Real Workers, those 5 out of 20 in a one team that maintain stability, put forth the extra effort, sacrifice for others, heart & soul behind the relationship with the customer) is not closing?

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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