TMone Jobs & Careers

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11 days ago

Inbound Customer Care Representative - Part Time

TMone Iowa City, IA +6 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


11 days ago

Inbound Customer Care Representative - Full Time

TMone Dakota Dunes, SD +6 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


11 days ago

Inbound Sales Representative - Part Time

TMone Spearfish, SD +6 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


12 days ago

Inbound Customer Care and Sales Representative - Full Time

TMone Iowa City, IA +4 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


12 days ago

Inbound Customer Care and Sales Representative - Part Time

TMone Dakota Dunes, SD +4 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


11 days ago

Inbound Sales Representative - Full Time

TMone Iowa City, IA +6 locations

TMone (pronounced T-M-one) is an industry leading next generation call center business process outsourcing (BPO) provider that supports the full… TMone


10 days ago

Network Support Technician

TMone Iowa City, IA

for the Network Support Technician position include: • Assist with the… CareerBuilder


19 days ago

Recruiter

TMone Dakota Dunes, SD

for the Recruiting position include: • Travel offsite to attract… CareerBuilder


12 days ago

Call Center Database Technologies Developer-SQL Developer

TMone San Jose, CA +4 locations

for the Call Center Database Technologies Developer/SQL Developer position include: • Develop and manage SQL reports for multiple contact center… CareerBuilder


30+ days ago

Inside Sales Representative - Customer Service Call Center Rep

TMone Des Moines, IA +2 locations

If you are a motivated and persuasive individual and you are interested in a rewarding new career in sales, join the TMone team! We are looking for… CareerBuilder


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TMone Reviews

15 Reviews
2.9
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Anthony Marlowe
7 Ratings
  1.  

    Great place to work, fun co- workers, great oppurtunites!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Manager  in  Spearfish, SD
    Current Employee - Sales Manager in Spearfish, SD

    I have been working at TMone full-time for more than a year

    Pros

    TMone is a great place to work- first of all; they are very fond of promoting from within. They utilize the employees they have to fill their management positions that come available. I have been with TMone for over 2 years and was quickly promoted through various management positions to my current role. The hours are really good – they have varying shifts from 6am- 7pm. The training that I have received has been very good and the atmosphere is fun. Your co-workers are great; from the management staff and fellow agents. Is this still a job? Yes it is. Is work always fun? No; otherwise it wouldn’t be called WORK. Every job has pros and cons- the pros of TMone far outweigh the cons. They have a great benefit package that includes medical, dental and vison. They do direct deposit so you do not have to hassle with a paper check unless you want to. You get paid the Friday before our normal Monday payday if it is a holiday. You do get holiday pay once you qualify by working your probationary period. There is a sign on bonus when you finish your training; mine was $500.00. When overtime is available they let you work as much as you want- unlimited. Being that this is a customer service/sales position it can be difficult at times- working with customers is never easy- again that is why it is called WORK. They make it as fun as they can while still doing their jobs- They play games on the sales floor weekly and are always giving away prizes and gift cards. They reward you for doing well with surprise contests and additional payouts throughout the day/week/month. I don’t know about you but this is the first place that I have worked where they provide me lunch or breakfast on a weekly basis. They BBQ or order pizza, subs/veggies or chicken- it seems like everyone really enjoys this- I know I do! We get holidays off when the company is closed and have paid vacation options available as well. Overall TMone is a great place to work- I see myself staying with the company for quite some time.

    Cons

    A 401k program would be nice. Something for retirement. It would be nice to reduce the attendance bonus and make the base pay higher. While I realize that it is not unjust to request an employee to work 40 hours a week (pretty standard) to hit the base wage and attendance bonus; life happens. People need to know that their bills are going to be covered if they miss a day and not worry about their wages dropping so significantly.

    Advice to ManagementAdvice

    Increase the management team’s knowledge of the particular program they are on by doing some additional training- it will help us all relate better to the agents. Take the feedback of the management team more seriously- this is generally feedback is coming directly from the agents. We need to make sure we are creating happy, productive employees and a great experience for everyone!

    Recommends
    Positive Outlook
    Approves of CEO