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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at TSYS full-time for more than 3 yearsPros
The compensation package is excellent and the company has a good attitude towards work-life balance. There is a good communication strategy and use of the company's intranet to support this, as well as ther business functions.
A strong player in the cards industry (especially the US market) with a very broad spectrum of job opportunities.
There are some very talented and dedicated people in this business who are a pleasure and a privilage to work with.Cons
This is a very political and nepetistic place to work. The company has, by way of various business decisions and practices, become silo-based with each area, by necessity, protecting itself against others. When working within a team this can be invisible to an individual worker (although some middle and senior management decisions might seem a little odd). When working with other teams this can be frustrating, obstructive and demoralising. Due to this evironment it becomes vital to develop a network of contacts who can help and guide you in their area of the business. Sad as it is to say, you cannot assume someone in another area can/will/would want to help you.
The current company motto "Up To Me" is intended to inspire people to take personal responsibility and encourage a culture of shared ownership and accountability. Unfortunately, to me, this seems like a very pesonal motto to buy into at a company level. Those that live by it did so anyway, and perhaps feel a little patronised. Those that do not have, perhaps, been handed a tool by which they can cajoul and shame others into action.
This is a very US company, which is possibly a con to those with a very UK or European mindset. It also has a number of leaders and managers from a military background (especially in the US), which is again a possible con for those who find that mindset and culture a challenge to work with.Advice to ManagementAdvice
Freshen up the executive team at the earliest opportunity.
Do not defend yourselves or TSYS fom any negative comments in the next staff survey. Use the opportunity to acknowledge how you (and TSYS) are perceived by your workforce, how it varies by department and area, and how it has (or has not) changed in the last 3-4 years. Do not use it as an opportunity to give the willing in the company an extra task to do 'improving the score'. Instead invest in the areas that can have the most benefit to your staff in the areas identified. Take ownership of these areas as only the executive can.Doesn't RecommendNeutral OutlookNo opinion of CEO