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- Senior Management
I have been working at TeleTech full-time (More than a year)
Good training program , however the schedule is set until you're on production. Even then there's certain schedules you have to choose from , but it gives you a little bit of freedom.
Constant calls , always have to follow the script given , and you cant deviate from it.
Advice to Management
Prepare representatives for all types of responses given by aggravated customers.