TeleTech

www.teletech.com

TeleTech Jobs & Careers in Celina, OH

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TeleTech Reviews

716 Reviews
2.8
716 Reviews
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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
348 Ratings
  • 1 person found this helpful  

    Good job, not easy, good pay for this one (Tax Support)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Support in Montgomery, AL
    Current Employee - Tax Support in Montgomery, AL

    I have been working at TeleTech

    Pros

    For a seasonal job, the pay is better than other WAH. Hired for chat/online. Supervisor is encouraging. I was offered a few positions but held out for this one specifically. They were ok with that. They don't threaten to fire you if you have to be out due to an emergency or appt like other WAH Csr jobs do.

    Cons

    Hmmm..having to be in phone 2 hours a day. It's also only seasonal, will get the hang of it about the time the project ends.Training was too fast.

    Advice to ManagementAdvice

    Job aids and knowledge base are awesome and a wonderful resource however when you're on the phone stumbling that is hard to do and I think a little more practice should be in order. I know the only way to learn is to do but there should be role playing and such specifically for those on the phone. Continue to treat your employees with respect and you will always get a motivated employee, one who wants to do a great job

    Recommends
    Positive Outlook
    No opinion of CEO

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