TeleTech Customer Service Representative Jobs & Careers

Hiring? Post a Job
89 job openings Back to all jobs

Show:  All Results Last 7 Days
10 days ago

Customer Service Representative

TeleTech Phoenix, AZ +7 locations

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… TeleTech


7 days ago

TeleTech@Home Customer Service Representative

TeleTech Charlottesville, VA +19 locations

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… TeleTech


4 days ago

Inbound Customer Service Representative

TeleTech Greeley, CO +2 locations

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… TeleTech


24 days ago

Customer Service Representative - CSR

TeleTech Lipa, Calabarzon, Philippines

Your role as a Customer Service Representative (CSR) is to ensure that the organization is meeting… TeleTech


22 days ago

Customer Service Representative Bilingual

TeleTech Mexico DF, Distrito Federal, Mexico +3 locations

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the… TeleTech


23 days ago

Customer Service Representative - Part-Time

TeleTech Morgantown, WV

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… TeleTech


24 days ago

Customer Service Representative - Paducah, KY

TeleTech Paducah, KY

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… TeleTech


16 days ago

Spanish Bilingual Customer Service Representative

TeleTech Lorain, OH

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the… TeleTech


23 days ago

Customer Service Representative - McAllen, TX

TeleTech McAllen, TX

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they… TeleTech


29 days ago

Korean Bilingual Customer Service Representative

TeleTech Phoenix, AZ

To you, customer service is more than saying "have a nice day"; it's about making sure that your customer is happier at the end of the call than they… TeleTech


TeleTech Reviews

626 Reviews
2.8
626 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
322 Ratings
  1. 4 people found this helpful  

    7 yr employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I, Customer Service Representative II, Chat, Ed Desk in Moundsville, WV
    Former Employee - Customer Service Representative I, Customer Service Representative II, Chat, Ed Desk in Moundsville, WV

    I worked at TeleTech full-time (more than 5 years)

    Pros

    Overall a good place to work, but it depends so much on the project you are on. Cable tv project had huge push to sell to customers calling in about bill or problems with services. Call centers have their own culture and the culture went downhill while I was there. My project was cancelled by the cable co. I learned a lot there! Good for someone starting out in the job market or older people looking for additional income.

    Cons

    It's a call center. My local management team did the best they could within the system. High stress, chained to desk, seemingly endless stream of calls. I hated being forced to sell to customers calling in about bill or service problems.

    Advice to ManagementAdvice

    Bring back more of the office culture I experienced in 2006. Celebrate holidays, inject a little fun with the special days like luau day, sports team day, and so on. Little things like passing out a candy or granola bar when call volume was insanely high does make a big difference. Benefits were good but went downhill. Pay was ok, but very difficult to go up the pay scale because of the ever changing metrics on performance.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at TeleTech? Share Your Experiences

TeleTech

 
Click to Rate
or