TeleTech

  www.teletech.com
  www.teletech.com

TeleTech Jobs & Careers

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Show:  All Results Last 7 Days
30+ days ago

Senior Manager / Director, Advanced Analytics

TeleTech Burlington, MA

• Given a business problem, structure and estimate analytical solutions (e.g. response models, demand models, lift models, purchase timing models… TheLadders.com


9 days ago

Spanish Bilingual Customer Service Associate - Ennis, TX / Representante de Serv

TeleTech Holdings, Inc Ennis, TX +4 locations

Ser un Representante de Servicio al cliente en TeleTech es emocionante, puedes ir tan lejos como quieras. TeleTech busca personas que AMEN hacer… CareerBuilder


12 hrs ago

Technical Support Representative – new

TeleTech Holdings, Inc Ozark, MO +9 locations

For this position, we offer a competitive pay starting wage. This position is also eligible for Medical, Dental, and Vision benefits… CareerBuilder


22 days ago

Customer Service Representative - McAllen, TX

TeleTech Holdings, Inc Edinburg, TX +4 locations

To you, customer service is more than saying 'have a nice day'; it's about making sure that your customer is happier at the end of the call than they… CareerBuilder


30 days ago

Customer Service Representative - Part-Time

TeleTech Holdings, Inc Westover, WV +4 locations

Being a TeleTech Customer Service Associate can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TeleTech… CareerBuilder


2 days ago

Customer Service - Technical Support Representative – new

TeleTech Holdings, Inc Waxahachie, TX +4 locations

Are you the one in the family that everyone goes to when their laptop is acting up? Usually find it's user error, and you are patient and ready to… CareerBuilder


22 days ago

Job fair -Customer Service/Technical Support Representative

TeleTech Holdings, Inc Waxahachie, TX +3 locations

Are you the one in the family that everyone goes to when their laptop is acting up? Usually find it's user error, and you are patient and ready to… CareerBuilder


30 days ago

Weight Watchers Customer Service Chat Representative - Jonesboro, AR

TeleTech Holdings, Inc Caraway, AR +4 locations

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Representatives to support customers online via chat functionality. If… CareerBuilder


22 days ago

Customer Service Representative - Paducah

TeleTech Holdings, Inc Benton, KY +3 locations

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an… CareerBuilder


30 days ago

Customer Service Representative

TeleTech Holdings, Inc Jonesboro, AR +20 locations

To you, customer service is more than saying 'have a nice day'; it's about making sure that your customer is happier at the end of the call than they… CareerBuilder


TeleTech Reviews

655 Reviews
2.9
655 Reviews
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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
331 Ratings
  1.  

    Your Average call center job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Kalispell, MT
    Current Employee - Customer Service Representative in Kalispell, MT

    I have been working at TeleTech full-time (more than 3 years)

    Pros

    Its a job. They provide all the training payed for. Most of the people are friendly and professional. can be challenging The benefits are ok/questionable. As long as you show up and are on time you pretty much have some job security, with some exceptions of course. You can move up to some degree depending on the manager you are put with.

    Cons

    Not really much for work/Life if your full time its about as much as another job unless your part time and for most people part time is not enough to live on or pay the bills. Very Metrics driven and from my own experience management is all about the numbers more then your willingness to be helpful to the customer The pay is $12.50 at the Brick and Mortar call center building and yet If you live only a few minutes away and would prefer to work as @Home Customer Service Rep they only want to pay you $8.50. Wouldn't it make more sense/CENTS to pay the employees that are making use of there own PCs,Electricity, Internet usage, and other resources better than the ones using up space and resources and the on site facility?

    Advice to ManagementAdvice

    Listen to your customer service reps and what they are telling you. Focus more on customers overall happiness with your company and less on the numbers this would benefit you more in the long run. Pay your @HOME Reps better wages they can do just as good a job at home, BETTER in most cases, And save you money at the same time!

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    Neutral Outlook
    No opinion of CEO

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