TeleTech Jobs & Careers

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Show:  All Results Last 7 Days
6 days ago

Customer Service Representative - Work From Home

TeleTech Leesburg, VA +10 locations

In this position, you'll be fielding questions from customers of Fortune 500 brands. You'll be assigned to an account and have full training on the… The Washington Post


6 days ago

Customer Service/Tech Support Representative - Work From Home

TeleTech Leesburg, VA +10 locations

In this position, you'll be fielding technical questions from customers of Fortune 500 brands. You'll be assigned to an account and have full… The Washington Post


30+ days ago

Tax Support Professional - Work From Home

TeleTech Dulles, VA +10 locations

This is a seasonal customer facing position providing customer service, technical support and tax related research and support to the customers… Snagajob


21 days ago

Sales Executive

TeleTech Englewood, CO

The New Logo Sales Lead’s primary responsibility is to secure new clients for TeleTech. In this role, you will identify target accounts, effectively… TheLadders.com


21 days ago

Senior Manager / Director, Advanced Analytics

TeleTech Burlington, MA

• Given a business problem, structure and estimate analytical solutions (e.g. response models, demand models, lift models, purchase timing models… TheLadders.com


30+ days ago

Senior Marketing Analyst

TeleTech Burlington, MA

, including client communication, internal team management, scheduling, and the packaging and presentation of deliverables • Collaborate with… TheLadders.com


13 days ago

Customer Service Representative - Call Center

TeleTech Hopkinsville, KY +2 locations

TeleTech is hiring Customer Service Representatives to assist Medicare-eligible individuals in selecting the right products and services over the… TeleTech


2 days ago

TeleTech Job Fair - Chat Support Representative - Oct 1 and 2 – new

TeleTech Holdings, Inc Monette, AR +2 locations

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Representatives to support customers online via chat functionality. If… CareerBuilder


13 days ago

Licensed Healthcare Insurance Sales Agents

TeleTech Holdings, Inc Clarksville, TN +13 locations

Once hired, youll have full training on the appropriate products or services. As a TeleTech Licensed Healthcare Agent, you will receive the… CareerBuilder


6 days ago

Customer Service Representative - Tempe

TeleTech Holdings, Inc Mesa, AZ +2 locations

In this position, you will be providing customer support and resolution for mid-to-high level issues which may range from enhanced roadside… CareerBuilder


TeleTech Reviews

605 Reviews
2.8
605 Reviews
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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
310 Ratings
  1.  

    7 yr employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I, Customer Service Representative II, Chat, Ed Desk  in  Moundsville, WV
    Former Employee - Customer Service Representative I, Customer Service Representative II, Chat, Ed Desk in Moundsville, WV

    I worked at TeleTech full-time for more than 5 years

    Pros

    Overall a good place to work, but it depends so much on the project you are on. Cable tv project had huge push to sell to customers calling in about bill or problems with services. Call centers have their own culture and the culture went downhill while I was there. My project was cancelled by the cable co. I learned a lot there! Good for someone starting out in the job market or older people looking for additional income.

    Cons

    It's a call center. My local management team did the best they could within the system. High stress, chained to desk, seemingly endless stream of calls. I hated being forced to sell to customers calling in about bill or service problems.

    Advice to ManagementAdvice

    Bring back more of the office culture I experienced in 2006. Celebrate holidays, inject a little fun with the special days like luau day, sports team day, and so on. Little things like passing out a candy or granola bar when call volume was insanely high does make a big difference. Benefits were good but went downhill. Pay was ok, but very difficult to go up the pay scale because of the ever changing metrics on performance.

    Recommends
    Neutral Outlook
    No opinion of CEO