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TeleTech Jobs & Careers in Phoenix, AZ

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29 days ago

Trainer, Sales Call Center (Revana)

TeleTech Tempe, AZ

We are looking for outgoing - people to people- sales training professionals to join our team. Successful candidates must be able to thrive in an… TeleTech

30+ days ago

Advertising Sales Consultant- Revana

TeleTech Tempe, AZ

***This opportunity will require you to work in Tempe, AZ.*** Are you a motivated, entrepreneurial professional -- a problem solver who is ready… TeleTech

30+ days ago

Spanish Bilingual Customer Service Associate / Representante de Servicio al cliente Español - Inglés

TeleTech Tempe, AZ

Para usted, el servicio al cliente es más que decir ¨que tenga lindo día¨; es asegurarse que el cliente está más feliz al final que al principio de… TeleTech

30+ days ago

Inbound Sales Representative - Tempe (Revana)

TeleTech Tempe, AZ

Motivation, Passion, Integrity. Those are just some of the attributes valued at Revana. Of course, there are some other requirements too. These… TeleTech

30+ days ago

Inside Sales Account Manager - Tempe (Revana)

TeleTech Tempe, AZ

The ISAMs focus is to drive sustained sales as well as proactively finding new selling opportunities for additional products and services. This… TeleTech

2 days ago

Team Lead, Sales Service Delivery (Revana) – new

TeleTech Tempe, AZ

Support Sr Sales Manager or Sales Manager to hire, train and coach a team of sales personnel on their sales ability including managing to metrics… TeleTech

30+ days ago

Account Executive - Revana

TeleTech Tempe, AZ

***This opportunity will require you to work in Tempe, AZ.*** Google fan? Love Google products? Passionate about the web and new technology? If you… TeleTech

30+ days ago

Account Executive/ Ejecutivo de cuenta Español/Inglés

TeleTech Tempe, AZ

***This opportunity will require you to work in Tempe, AZ.*** ¿Eres fan de Google? ¿Amas los productos de Google? ¿Te apasionan la web y la nueva… TeleTech

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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
361 Ratings
  • 2 people found this helpful  

    Terrible work environment, loud, terrible training, revolving door of miserable people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Phoenix, AZ
    Former Employee - Customer Service Representative in Phoenix, AZ

    I worked at TeleTech part-time (less than a year)


    While you will have more self respect selling bj's behind the truck stop, putting Teletech on a resume is probably an easier way to account for your time. Though I recommend still selling the BJ's on the side just so you can respect yourself and actually earn enough to live.


    It is a terrible, soul sucking call center environment. One of those places that has a "career fair" every day and a constant training class to make up for the people who leave. Anyone who can last 3 months is made a supervisor, which probably explains why there are so many terrible managers in the world. They are emotionally numb enough to last 3 months and then can forever put supervisor or manager on a resume. At any rate, this really is a con because lasting 3 months is not easy and the people promoted are not professional or well versed in management. They have their "Mini MBA" program which is an insult to even an online, unaccredited, life experience based MBA. The call center is LOUD as agents sit in long rows close together. There is no personal space and many seats are shared across shifts. Their "no calling in sick" policy pretty much guarantees that any unholy disease going around will be caught by you too. Especially if your desk mate is the one sick. While on calls, callers can hear coworkers loudly talking about gang and drug culture in the background and cussing. There is nothing good about working at this place. Even the pay check is dismal.

    Advice to ManagementAdvice

    Study call centers that are not horrible and try to emulate them more.

    Doesn't Recommend
    Disapproves of CEO

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