TeleTech Jobs & Careers in Springfield, MO

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Show:  All Results Last 7 Days
30+ days ago

Customer Service/Tech Support Representative - Work From Home

TeleTech Springfield, MO +3 locations

TeleTech is now hiring. Join our team of upbeat, friendly Technical Support Associates. If this describes you Technically oriented Computer Savvy… Snagajob


30+ days ago

Customer Service Representative - Work From Home

TeleTech Springfield, MO +3 locations

TeleTech is now hiring. Join our team of upbeat, friendly Customer Service Associates. If this describes you Customer-service oriented Outgoing Kind… Snagajob


30+ days ago

Bilingual Spanish/English Speaking Customer Service - Representante de Servicio

TeleTech Springfield, MO

Meet our Team at the Job Fair! Wed and Thurs, Sept 17th and 18th from 9AM - 4PM 1720 E. Primrose, Springfield, MO 65804. Please apply online first… Snagajob


20 days ago

Tax Support Professional - Work From Home

TeleTech Springfield, MO +3 locations

This is a seasonal customer facing position providing customer service, technical support and tax related research and support to the customers… Snagajob


30+ days ago

Bilingual Spanish/English Speaking Customer Service - Representante de Servicio

TeleTech Springfield, MO

Desde 1982, TeleTech ha crecido para ser líder global en su campo. Ayudamos a las companies líderes en el mundo brindando un excepcional servicio y… Glassdoor


30+ days ago

Customer Service Representative - Full Time and Part Time

TeleTech Springfield, MO

TeleTech is hiring. Join our team of upbeat, friendly Customer Service Representatives. If this describes you · Customer-service oriented… Glassdoor


10 days ago

Bilingual Spanish/English Speaking Customer Service

TeleTech Springfield, MO

Para usted, el servicio al cliente es ms que decir que tenga lindo da; es asegurarse que el cliente est ms feliz al final que al principio de la… Glassdoor


8 days ago

Technical Support Representative

TeleTech Springfield, MO

Technical Support Representatives receive inbound calls and provide support for customers for… Glassdoor


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TeleTech Reviews

596 Reviews
2.8
596 Reviews
Rating Trends

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TeleTech Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
308 Ratings
  1.  

    Great stepping stone choice to get your career started.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Springfield, MO
    Current Employee - Customer Service Representative in Springfield, MO

    I have been working at TeleTech full-time for more than a year

    Pros

    TeleTech offers paid bonus in addition with paid training at competitive rates

    Great place to earn experience and build résumé.

    Also great plans with large pool insurance health, dental, eyesight. With a knowledgeable staff to help guide you into what best fits your life situation.

    TeleTech is a 3rd party customer service center that compartmentalizations specialty service to better tailor to customer needs and questions.

    Cons

    The amount of training is approximately 30 days; depending on which department you are trained for will make a difference, however most training covers only very basic situations in an environment that has complex situations. Most experience one gets will be learning it by trial and error.

    Pay is great for starting, but is capped as it is 3rd party. Great experience builder but not a lot of room for moving up.

    Advice to ManagementAdvice

    The most basic potential issue is that longevity at TeleTech is essentially discouraged. Early sign on bonuses and insurance coverage kick in almost immediately. However seasoned workers are hard to come by as their limits are quickly capped.

    Instead of focusing high bonuses for newer recruits, it should be applied towards seasoned employees to match skill level and tenure.

    Recommends
    Negative Outlook
    No opinion of CEO