Telefónica Customer Service Jobs & Careers

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Show:  All Results Last 7 Days
26 days ago

Retail Advisor - Belfast - Castlecourt

O2 Belfast, Northern Ireland

Exciting people with your passion for digital, you'll make emotional connections with our customers, taking them on a voyage of discovery and showing… CareerBuilder


8 days ago

Application Support Specialist

Telefonica United Kingdom +4 locations

involve 3rd line end to end troubleshooting of mobile data issues nationwide. Providing operational consultancy to help shape the design of products… Jobg8


4 days ago

Platform Manager

Telefonica United Kingdom +2 locations

As Platform Manager you'll be key in managing and developing the team and Operational Support Systems (OSS) function. You'll need to drive and bring… Jobg8


1 day ago

Retail Advisor – new

Telefónica UK Fareham, England +2 locations

Exciting people with your passion for digital, you`ll make emotional connections with our customers, taking them on a voyage of discovery and showing… CV-Library.co.uk


23 days ago

Service Desk Analyst

O2 Marlow, England

Telefnica is on a truly inspirational adventure. One of the world's most innovative communications companies, and the name behind flagship brands… Adzuna


23 days ago

Network Strategy & Planning Manager

O2 Slough, Berkshire, South East England, England

and Customer Service requirements. This role will involve working cross… Adzuna


20 days ago

Retail Advisor - Dundee - Murraygate

O2 Dundee, Scotland

Our team We've over 450 stylish stores in the UK alone. And this is where we connect with our retail customers and deliver an amazing experience… Adzuna


20 days ago

Retail Advisor - Swindon - Regent Street

O2 Swindon, Wiltshire, South West England, England

Our team We've over 450 stylish stores in the UK alone. And this is where we connect with our retail customers and deliver an amazing experience… Adzuna


20 days ago

Retail Advisor - Meadowhall

O2 Shelfield UK

Our team We've over 450 stylish stores in the UK alone. And this is where we connect with our retail customers and deliver an amazing experience… Adzuna


20 days ago

Retail Advisor - Slough - Bath Road

O2 Slough, Berkshire, South East England, England

Our team We've over 450 stylish stores in the UK alone. And this is where we connect with our retail customers and deliver an amazing experience… Adzuna


Telefónica Reviews

189 Reviews
3.5
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Telefónica President Cesar Alierta
Cesar Alierta
43 Ratings
  1.  

    Decent place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Telefónica as a contractor

    Pros

    - Good company to gain some experience

    - Employees get to enjoy a certain level of autonomy

    - Work environment is usually on the relaxed side

    Cons

    - Salaries are on the low end, which is the main reason turnover is so high

    - Training is major issue since they don't really have any training programs, everything is pretty much learn as you go

    - Many individuals in upper management positions are incompetent and/or unaccountable

    - Subcontracting actually decreases employee morale and leads to decreased employee performance

    - Company does not seem to value or respect formal education as much as they should

    - They promote based on seniority instead of skills, ability or education

    Advice to ManagementAdvice

    Correct some of the Cons mentioned above and all parties involved will benefit at the end.

    Recommends
    Neutral Outlook
    No opinion of CEO

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