Teleperformance Jobs

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Show:  All Results Last 7 Days
3 days ago

Customer Care Professional - Teleperformance USA

Teleperformance USA Joplin, MO

Purpose of Position Provide excellent customer service to customers by answering inquiries, finding correct solutions.About the… Job Board

3 days ago

Telesales Licensed Insurance Agent & Manager

Teleperformance Dallas, TX

• High school diploma or G.E.D • At least 1 year of Sales experience and 3-6 months of Customer Service experience. • License in Life, Health and… Job Board

2 days ago

Customer Service Advisor – new

Teleperformance Bristol, England +10 locations

Many of the Team Leaders and Trainers working on this growing account started their career as a Customer Service Advisor. Do not miss out on this…

2 days ago

Technical Support Advisor – new

Teleperformance Gateshead, England

Teleperformance are looking for friendly technical enthusiasts to join our expanding team of Technical Support Advisors. Are you able to answer the…

4 days ago

Account Director (Insurance)

Teleperformance Glasgow, Scotland

As the Accounts Director, you will be responsible for driving client quality and continuous improvement, while expanding existing client…

4 days ago

Account Director (BB/Wireless/Telco) - Airdire

Teleperformance Airdrie, Scotland

We are a People company and believe that our people are the secret to our success. We are looking for an experienced Account Director to join our…

3 days ago

Customer Collections Advisor – new

Teleperformance Leeds, England

We re looking for people with a positive can-do attitude to take a step up in their career and join the one of the fastest growing companies in the…

4 days ago

Customer Service/Sales Specialist


and Requirements The ability to listen effectively Responds/Researches routine transactions Responsible for all inquiries and questions Ability… TheJobNetwork

4 days ago

Work at Home - Customer Care


and Requirements •Responsible for all customer inquiries and questions •Provide excellent customer service at all times •Follow up to customer… TheJobNetwork

4 days ago

Technical Support Specialist

TELEPERFORMANCE USA Sandy, UT +2 locations

About the Position •Demonstrate advanced product knowledge and the ability to solve customer issues. •Resolve customer issues on the first call as… TheJobNetwork

Teleperformance Reviews

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Teleperformance CEO Paulo César Salles Vasques
Paulo César Salles Vasques
126 Ratings
  • A great job with stressful moments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Brownsville, TX
    Former Employee - Anonymous Employee in Brownsville, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Teleperformance full-time (Less than a year)


    Working at Teleperformance Boca Chica was a great experience. The training period was delightful and informative and fun, and our trainer, Janice Romero, made the learning process fun and informative, while always keeping things professional. By the end of training, our class became closer and more engaged, as friendships were created and blossomed. Our team focus grew and we built ourselves into a force which could now move out to the call floor with new vigor and knowledge, ready to help any and all customers.


    Some things to be desired would be longer hold times to acquire accurate information. This includes refreshing a hold every 2 minutes to check back in with a customer to inform them we are still investigating an issue and will place them on hold again. Also, some minute, detailed issues in certain assignments are not addressed, as not everything can be taught in training, but there seems to be a sense of disconnect between different teams and supervisors regarding the manner of execution with certain tasks, i.e. some supervisors accomplish a task via Method A, while other supervisors accomplish said task via Method B. This might confuse the CSR as to which method should be used. There should be one method, or at least the CSR should be informed how many methods there for a particular task.

    Advice to Management

    Management should find new and invigorating ways to motivate staff and CSRs, in order to form a more streamlined and happy workforce.

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