Terminix Jobs & Careers in Melbourne, FL

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2 days ago

Technician / Termite Inspector – new

Terminix Melbourne, FL

At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled… Terminix

2 days ago

Operations Manager – new

Terminix Melbourne, FL

At Terminix®, our people bring tremendous pride and integrity to everything we do. In turn, we provide a working environment where these skilled… Terminix

8 days ago

Sales Rep / Outside Sales / Territory Sales

Terminix Melbourne, FL

s of property and/or other areas inspected • Preparing appropriate specs and treating instructions in accordance with existing laws, regulations, and… Terminix

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Robert Gillette
38 Ratings
  1. 1 person found this helpful  

    Melbourne Florida worst branch in Terminix
    Worst three years of my life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Tech in Melbourne, FL
    Former Employee - Service Tech in Melbourne, FL

    I worked at Terminix full-time (more than 3 years)


    You learn how to steal from the customer. This is helpful if you want to start your own company and maximize profit.


    The office doesn't have proper equipment. Backpacks leak chemical all over workers on a daily basis. The trucks were falling apart and they wouldn't buy new ones. The company requires you to power spray houses but we used broken back packs cause the power sprayers didn't work. You weren't given the chemical you needed to do the job. You would have to beg for chemical and most good techs bought their own chemical. If you called out sick you were threatened you'd lose your job. Management made improper comments on a daily basis (some sexual, some just unethical).
    The culture of the branch was pretty much "shut up or leave." If you complained about mistreatment you would be targeted and fired for violations you didn't commit. When I first started working there other employees that had been there for 10 years plus gave me some advice. They said "if you have a problem don't complain or they'll get rid of you" The managers would take accounts on your routes that canceled due to expired credit cards. Resale the accounts as new accounts and make the employee eat the charge back for the commission. If you had a payroll discrepancy the managers would not help you to fix it. Technicians were constantly buying their own back packs cause the service manager wouldn't buy equipment. The service manager would go to a local mechanic (for pest control trucks) and take the chemical tanks and power sprayers that other companies threw in the trash. He would attempt to fix them and put them on the trucks. After they broke again they would hand you a broken back pack as a replacement. The manager would take broken trucks all around town shopping for the cheapest mechanic (who also would be ok with not fixing all of the problems even if unsafe).

    Advice to ManagementAdvice

    Give the employees the chemical and equipment to do the job properly. Stop worrying about your bonus and focus on quality service and employee needs. That branch ran chaotic cause nobody had what they needed. I've talked to a few current employees four or five months ago and they said it's still the same. I now work for a different company and it's like day and night. Also don't make up fake write ups on good employees cause you don't like them personally or you need to lose an employee cause of budgets. Too many people got fired for fake offenses. Also, use the right amount of chemical the first time. So the employee doesn't have to make 6 trips to a house for call backs. When he could have did the job right the first time. The branch is a business, people pay for good service. You shouldn't refuse employees the chemicals they need so you get a larger bonus. You shouldn't sell accounts that owe Terminix unpaid money to increase your sales numbers. Also, you shouldn't fire people then make up an offense and fight them on their unemployment and brag about it to other employees. The employees at that branch were miserable and hated the management. They saw them as lazy fossils who just wanted to do the least amount of work but expect a good bonus. I left a few years back and it was the best thing that ever happened to me. I felt human again and realized what it was like to be treated with dignity and respect.

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