The Connection

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30+ days ago

Customer Service Representative

The Connection Jamestown, NY +4 locations

Manage customer care using a process that assures high quality, customer satisfaction, efficiency, and accuracy. Essential Functions… The Connection


The Connection Reviews

21 Reviews
2.2
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Fred Weiner
16 Ratings
  •  

    Hard working employees with a diverse client base. Poor culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - National Account Manager in Burnsville, MN
    Former Employee - National Account Manager in Burnsville, MN

    I worked at The Connection full-time (more than 10 years)

    Pros

    Employees are hard working, dedicated. Because of the diverse client base, you get a lot of experience in different industries.

    Cons

    Corporate culture, constant change in direction that doesn't line up with strategic mission at times.

    Advice to ManagementAdvice

    CEO should set aside.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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