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30 days ago

Quality Control & Client Service Representative

The Cruise Web, Inc. Calverton, MD

The Cruise Web is a cruise-only agency that provides clients a consultative style approach to selecting the perfect cruise. The Cruise Web offers a… The Cruise Web, Inc.

The Cruise Web Reviews

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The Cruise Web Founder Frans Hansen
Frans Hansen
13 Ratings
  • 3 people found this helpful

    Don't expect your offer letter to be true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cruise Consultant in Calverton, MD
    Current Employee - Cruise Consultant in Calverton, MD

    I have been working at The Cruise Web full-time (less than a year)


    Training can be long but you do learn a lot to help you in the job.
    nice lunches by cruise lines
    company functions
    owner is in the office
    beautiful office space


    No teamwork
    no middle range of employees (most have been here 8+ years or either just hired)
    I was given an offer letter to make at least $50,000 a year before commission, not even a year after I started they changed and said that we all had to change to variable pay (not the same as what I was promised)
    I was also informed I would be taken on a familiarization cruise, but now company funds are so low I doubt that I would get it and its almost been a year since I've started.

    Advice to ManagementAdvice

    Give what you promised, it is not right to bring someone in under the impression that they will be compensated one way and then change it on them. Next, stop acting like things are fine, we know that if you have HR selling it cant be good. Last, the newbies pay changed, so what about support, marketing, hr, management...ect????

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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