The Gap – McLean, VA
• Displays a “customer is the priority” mindset at all times. • Treats all Gap customers and employees with respect and contributes to a… The Gap
The Gap – Arlington, VA
• Displays a “customer is the priority” mindset at all times. • Consistently treats all Gap customers and employees with respect and contributes… The Gap
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I worked at The Gap full-time (more than 5 years)Pros
Nice discounts, good bonus program, a handful of good people keeping up the good fight. If you are at corporate the locations are mass transit friendly. A few of the competent directors promoted the good folks.Cons
Low morale, no focus, no backbone, low confidence in management, culture of blame, apathyAdvice to ManagementAdvice
Deal with your problems. You have a passive aggressive culture where people have little confidence in upper management. Teams have a member that spends more time refereeing then they do getting work done.
Certain teams have people go out of their way to avoid working with them. Everyone knew it, yet nothing was done. People would go to their own managers to complain about the constant talking behind other teams backs. The feedback was universally seen as going into a black hole. Management would tolerate behavior such as engineers screaming at another engineer. This is just an example of the disconnect between the rank and file and management that bread apathy.
Getting a account created during on boarding is a nightmare involving tribal knowledge. If you searched the documentation you found the same thing five different times in five different versions.
People go to their managers to bring up issues but issues are never addressed. So they become apathetic.Doesn't RecommendNegative OutlookApproves of CEO