The Hartford

  www.thehartford.com
  www.thehartford.com

The Hartford Jobs & Careers in Oklahoma City, OK

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Show:  All Results Last 7 Days
10 days ago

Desktop Support Specialist

The Hartford Oklahoma City, OK

• The Onsite Technician may serve as the first point of contact for individuals requiring technical support on hardware and software utilized by the… The Hartford


13 days ago

Insurance Advisor, OKC

The Hartford Oklahoma City, OK

BUILD STRONG PARTNERSHIPS – Demonstrate integrity and build trust with others… The Hartford


24 days ago

Agency Customer Service Representative, OKC - Paid Training Starts February 23,

The Hartford Oklahoma City, OK

OF THE POSITION? Our Agency Customer Service team is responsible for building on The Hartford’s 200 year history of providing outstanding service to… The Hartford


10 days ago

Insurance Sales Advisor, OKC. No Cold Calling! ***

The Hartford Oklahoma City, OK

STRIVE FOR EXCELLENCE – Motivate yourself and others to achieve high standards and continuously improve. ABOUT THIS… The Hartford


10 days ago

Customer Service Representative, OKC****

The Hartford Oklahoma City, OK

The Hartford, named one of the “World’s Most Ethical Companies” by the Ethisphere Institute, is looking for exceptional customer-focused talent to… The Hartford


The Hartford Reviews

664 Reviews
3.2
664 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
The Hartford CEO Christopher Swift
Christopher Swift
42 Ratings
  1.  

    Unfortunate Shift in Corporate Priorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Line Manager in Oklahoma City, OK
    Former Employee - Front Line Manager in Oklahoma City, OK

    I worked at The Hartford full-time (more than 10 years)

    Pros

    Above average pay; generous benefit package; abundance of advancement opportunities if the candidate is mobile; many lateral opportunities for front line employees within call centers

    Cons

    Company has shifted corporate values from focusing on employee engagement and skill building to reducing costs by requiring more and more from front line employees and cutting (employment termination) the bottom 10 - 15% of front line employees. There is no culture of fun or engagement in the call centers resulting in more turn over and overall negative culture in the call centers.

    Advice to ManagementAdvice

    The key to obtaining and retaining employees is focusing on employee engagement. Reducing costs by lowering call handling time is a short-lived strategy. Better tools and more efficient processes will permanently reduce costs.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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