The Richdale Group Jobs & Careers

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22 days ago

Maintenance - Second Shift

The Richdale Group Omaha, NE

Richdale Apartments is looking for an experienced Second Shift On-Call Maintenance Engineer for our luxury apartment communities in West Omaha. Hours… The Richdale Group


30+ days ago

Purchasing Representative

The Richdale Group Omaha, NE

We are looking for motivated professionals to join our fast-paced, high-energy purchasing team. Our purchasing representatives are responsible for… The Richdale Group


30+ days ago

Leasing Professional- PT/FT

The Richdale Group Lincoln, NE

The Richdale Apartments are looking for bright, ambitious go-getters to join our winning leasing team! Bring your positive attitude, winning… The Richdale Group


30+ days ago

Construction Estimator

The Richdale Group Omaha, NE

Gibraltar Construction, the development division of Richdale Apartments, a leader in the national owner/developer field of multi-family communities… The Richdale Group


30+ days ago

HVAC Technician/Apartment Maintenance

The Richdale Group Des Moines, IA

Completes all maintenance work orders, including electrical, plumbing, air conditioning (HVAC), and… The Richdale Group


22 days ago

Maintenance

The Richdale Group Dallas, TX +3 locations

Completes all maintenance work orders, including electrical, plumbing, air conditioning (HVAC), and appliance. Maintains all… The Richdale Group


30+ days ago

Property Manager

The Richdale Group Omaha, NE

We are recruiting for professional career oriented managers with a passion to succeed in a fast-paced environment. If you are a self-starter with the… The Richdale Group


30+ days ago

Maintenance, Carpentry

Richdale Group Lincoln, NE

- Completes all maintenance work orders, including electrical, plumbing, air conditioning (HVAC), boiler and appliance repair. - Maintains all… Glassdoor


30+ days ago

Multi-Site/Facility Manager

Richdale Group Houston, TX

Aggressively leases apartments. Ensures that all marketing calls are returned by leasing team in a timely manner. Design ads and marketing programs… Glassdoor


5 days ago

Facilities Manager (Property Management)

Richdale Group Dallas, TX +3 locations

Are you looking for an opportunity to turn your property management talents into a rewarding long-term position with a world-class company? Join our… Glassdoor


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The Richdale Group Reviews

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47 Reviews
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  1. 1 person found this helpful  

    Leasing Wears Prada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Leasing Agent in Dallas, TX
    Current Employee - Leasing Agent in Dallas, TX

    I have been working at The Richdale Group

    Pros

    :No commission; keeps competition friendly.
    :Great opportunities for networking and building new connections.
    :Pay is reasonable.
    :Accelerated learning (Not much of a choice; sink or swim).
    :Good benefits.
    :Steady hours; 9-6 M-F, 10-5 Sat, 12-5 Sun.
    :No micromanagement.
    :You can use the gyms, pools, etc at the properties on your time off.
    :The local owner is great. It's too bad she's not more involved or there to see what certain individuals in local upper management are really like. You don't have to look far to find out why there's such high turnover in the Dallas region.
    :Most of the property managers are great! Even though their properties are on the slow side for prospect traffic, they make the environment pleasant which in turn boosts mood and motivation. A happy leaser is a productive leaser.
    :If you choose to live on property, rent is taken out of your pay check pretax.

    Cons

    :Little consistency: Most leasing agents are rotated between the local properties almost daily. You cannot imagine the unnecessary complications this creates.
    :Wages are not adjusted to accommodate lack of commission. Raises are generally insignificant.
    :Very seldom will a leasing agent get 2 consecutive days off.
    :Selective favoritism from "upper management" that is not based on performance. Being the top producer for leases only enables you to keep your job. Hard work and organization are not valued.
    :Very little follow up; Are you doing good? Bad? The world may never know and "upper management" does not care about your progress or adjustment.
    :Too much red tape; simple things take forever to get done because approval has to go through so many levels. This increases tension with residents who become frustrated and don't understand. Corporate is not on your side. Corporate is not on the side of the residents.
    :No breaks; Most effective diet you will ever be on.
    :Empty promises...if you're promised something important, you better get it in writing.
    :Poor communication.
    :Low morale. Most leasing agents get beat down quickly with high expectations and few tools to meet them with. You're often asked to "make bricks without straw", so to speak.
    :Company is not willing to invest the funds needed to keep properties up to par.
    :Dehydration station: There are no cold beverages to offer guests at most of the properties...only coffee and broken filters on sinks.
    Good luck finding cups to put the water in if you manage to fix/replace a filter. Requests to get cold drinks on property are consistently denied by "upper management" despite the incredible difference it makes for prospects. Some leasing agents have bought cold drinks out of pocket just because it's almost embarrassing not having anything to offer when they flat out ask for something to drink because it's so hot outside. No reimbursements.
    :No discount or rate reduction if you'd like to live on property. Leasing agents are often denied current specials by "upper management" as well.
    :No positive reinforcement; only punishment and neglect.
    The list goes on...

    Advice to ManagementAdvice

    Invest some time with new hires to facilitate learning, get feedback, and answer questions. Make sure that they understand basic functions of daily business in addition to the basic "get leases".
    Start valuing your subordinates; telling them once at the onset that they're the key to the company's success does not accomplish this. Employees need communication concerning their progress, your expectations and theirs. They need positive reinforcement, time off for important events such as their own wedding, graduation, a death in the family, etc without committing job suicide just for asking. You don't need to baby your employees or cater to their every whim, but it's important to genuinely care about them. If you do, it shows and performance will improve. Otherwise, get used to the turnover and low morale.
    Keep properties stocked with cold drinks. It is not the property manager's fault if "upper management" doesn't view dehydration or prospect comfort as a worthy budget expense.
    Spend a little money on maintaining the properties you have rather than just acquiring more.

    Doesn't Recommend

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