The Water Guy

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6 days ago

Customer Service Representative

The Water Guy Reading, PA

• Passion and drive to exceed customer expectations • Handle a high volume of incoming and outgoing calls as well as responding to email inquiries… Job Board

30+ days ago

Cash Application Associate

The Water Guy Reading, PA

Handle the daily application of checks and lockbox. Apply credit card payments. Send out email and paper invoicing. Complete data entry work. Reach… Job Board

25 days ago

Part Time Class A Driver

The Water Guy Reading, PA

The Driver contributes to the goal of exceptional service in meeting schedules and representing the company in a positive manner in all customer… Job Board

13 days ago

Yard Jockey/Warehouse Production

The Water Guy Reading, PA

Bottled Water Manufacturing Facility is seeking a Yard Jockey/ Warehouse Production for our Birdsboro facility. Starting rate $15.50/hour from… Job Board

22 days ago

Customer Service Supervisor

The Water Guy Reading, PA

• Investigate customers problems; research, analyze, and respond appropriately • Determines work procedures, prepares work schedules, and expedites… Job Board

The Water Guy Reviews

2 Reviews
2 Reviews

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0 Ratings

    Running In Quicksand-
    Very challenging in the wrong ways not challenging enough in the right ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at The Water Guy


    The other employees are some of the hardest working people I've ever worked with. There is also job security for the most part even if you do the minimum because everyone is too busy to really hold anyone accountable. Plus, positions are hard to fill, so mediocrity is accepted


    Too many to mention all, but here's a few:
    -Long, long, long hours without adequate compensation or support
    -Too few employees in necessary roles, unnecessary roles filled by the wrong people
    -High turnover
    -No performance evaluations or annual pay raises
    -Communication is almost nonexistent
    -Company has bad credit with vendors and other companies, always pays bills late but expects its customers to be quicker
    -Little to no additional training or development. What you know is all you get unless you take matters into your own hands
    -Get used to wearing more hats than you ever imagined. You may even get to scrub toilets as a member of management
    -No recognition for going above and beyond. Instead, the bar is raised and you are always expected to perform at that level or better
    -Inadequate investment into equipment and technology.
    -Hiring process is slow and inadequate. Sometime positions go unfilled for months because it is cheaper to pay one person to do multiple jobs than it is to pay multiple people
    -more interested in reinventing the wheel than fixing its flat tires (metaphorically speaking)

    Advice to ManagementAdvice

    Don't forget where you came from and how you got where you are. You've been very lucky to have good people work for you (many of which left) and that is the reason for any success that has come, not you. Treat your employees more like human beings and you will have more loyalty and be even more successful. If you are too proud to do so, give up and sell the company already. Most people wouldn't mind as they are miserable working for you but may not say it outright.

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