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The Zappos Family Reviews

3.7
Rating Trends
Recommend to a friend
Approve of CEO
The Zappos Family CEO Tony Hsieh
Tony Hsieh
158 Ratings
  • Agent of Wow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at The Zappos Family full-time (More than 5 years)

    Pros

    Ability to rise in the company and take on new roles, competitive pay, good benefits, PTO, cultural events, learning opportunities, feel appreciated

    Cons

    Other departments are given special accommodations over Customer Service, tied to your desk when customer queues are high, miss out on cultural events or coaching due to poor staffing, a lot of confusing policies


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