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The Zappos Family Reviews

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The Zappos Family CEO Tony Hsieh
Tony Hsieh
158 Ratings
  • Agent of Wow

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook

    I have been working at The Zappos Family full-time (More than 5 years)


    Ability to rise in the company and take on new roles, competitive pay, good benefits, PTO, cultural events, learning opportunities, feel appreciated


    Other departments are given special accommodations over Customer Service, tied to your desk when customer queues are high, miss out on cultural events or coaching due to poor staffing, a lot of confusing policies

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