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Thomas Cook CEO Peter Fankhauser
Peter Fankhauser
12 Ratings
  • Helpful (1)

    Destination Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Owner/Manager in Los Angeles, CA
    Current Employee - Business Owner/Manager in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Thomas Cook full-time (More than 10 years)


    Free Accommodation. Working in the sun . You gain experience working within a demanding market and customer care in extreme situations.


    Poor pay for the responsibility. Resulting in not being able to keep good members of staff. The commission rates are not transparent therefore the employees are demotivated.

    Advice to Management

    Carrot and the stick policy does not work when you have nothing to lose when the pay is so poor. Sometimes the experience provided of working abroad is not worth the hassle you get on the job.

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