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ThoughtWorks Reviews

286 Reviews
286 Reviews
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Recommend to a friend
Approve of CEO
ThoughtWorks President and CEO Guo Xiao
Guo Xiao
64 Ratings
  1. 2 people found this helpful  

    Management gets in the way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Consultant  in  New York, NY
    Current Employee - Lead Consultant in New York, NY

    I have been working at ThoughtWorks full-time for more than 3 years


    For an inexperienced software developer who's happy to travel around, ThoughtWorks can be a great company. It favors good software development practices, and in general consultants are pragmatic.


    For more experienced developers, ThoughtWorks is increasingly becoming challenging to work at.

    Sales doesn't do a good job of finding clients that provide interesting work that would accommodate innovation, and the few good projects that are unlikely to be assigned to people who are not the favorites of the operations teams (resource management, human resources, sales and senior management).

    Senior management enforces a high degree of politics in the company, so that in order to be considered for anything relevant in the organization consultants have to do a lot of self marketing and building fake social relationships with management. For many consultants, delivering good work in a client is not enough, and often that's not considered as good performance; on the opposite, being loud and creating the appearance that a given piece of work was good, independent of the actual outcomes, is considered a lot more relevant.

    As of mid 2014, the management in NY managed to put most projects in a critical state, failed to find local work despite the good market demand (which forced a lot of consultants to travel just to land into unfulfilling projects), and systematically protected itself disregarding consultants, which ultimately created a confidence crisis between consultants and management. As a consequence, many senior consultants left, causing the highest attrition in the history of the company. That's very bad news as the bulk of the consultants in the company is not experienced, and without proper guidance they can't deliver effectively; that makes clients suspicious of high consulting rates which ultimately damages the reputation of the company. Also, replacing experienced consultants is a hard task in the current market conditions, as there's a lot of demand for people who can deliver software effectively.

    Advice to ManagementAdvice

    Promote good work over appearance and politics. Replace the current management if possible.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO