TitleMax Jobs & Careers in Phoenix, AZ

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3 days ago

General Manager

TItleMax Phoenix, AZ +2 locations

TMX Finance LLC and Affiliates Positioned for the Future Bilingual General Manager Earn $40K to $150K! Phoenix, Arizona The TMX Finance… TItleMax


25 days ago

Store Manager

TitleMax Phoenix, AZ +6 locations

TMX Finance LLC and Affiliates Positioned for the Future Store Manager Earn up to $45K! Phoenix, Arizona The TMX Finance family of… TitleMax


3 days ago

Bilingual Store Manager

TItleMax Phoenix, AZ +4 locations

TMX Finance LLC and Affiliates Positioned for the Future Bilingual Store Manager Earn up to $45K! Phoenix, Arizona The TMX Finance family… TItleMax


21 days ago

Bilingual Customer Service Representative

TitleMax Phoenix, AZ +3 locations

TMX Finance LLC and Affiliates Positioned for the Future Bilingual Customer Service Representative Earn up to $25K! Phoenix, Arizona The TMX… TitleMax


20 days ago

Customer Service Representative

TitleMax Phoenix, AZ +4 locations

TMX Finance LLC and Affiliates Positioned for the Future Customer Service Representative Earn up to $25K! Phoenix, Arizona The TMX Finance… TitleMax


3 days ago

Bilingual General Manager

TitleMax Tempe, AZ +4 locations

TMX Finance LLC and Affiliates Positioned for the Future Bilingual General Manager Earn $40K to $150K! Tempe, Arizona The TMX Finance… TitleMax


9 days ago

Blingual Store Manager

TitleMax Glendale, AZ

TMX Finance LLC and Affiliates Positioned for the Future Bilingual Store Manager Earn up to $45K! Glendale, Arizona The TMX Finance… TitleMax


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TitleMax Reviews

163 Reviews
2.6
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Tracy Young
78 Ratings
  1.  

    Money is not everything...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager  in  Phoenix, AZ
    Current Employee - General Manager in Phoenix, AZ

    I have been working at TitleMax full-time for more than a year

    Pros

    The company is newer in Arizona and a person has great advancement opportunity, the pay is great compared to competitors payscales in the same industry, medical benefits are good. The company provides a service to customers who do not have any other financial means to borrow, such as a bank, credit card or family...

    Cons

    When you are hired as a GM you are told a 40hr work week, 2 saturdays a mo and good work/life balance. It just is not the case. You will be working 45-48hrs at the same pay (overtime is already calculated into your guaranteed salary... they wont tell you that until you are through the training program and are placed in your store) and the office will never be fully staffed. Expect to work very long hours... alone. Normal shifts for a GM are 8:45am to 7:15pm 3-4 days a week and one early night which would be 8:45am to 5:30pm... The company does not hire enough people to properly staff their offices which leaves typically 2 people trying to work around the needs of the business which include; out of office field calls, trips to the bank, outside business development and lunch breaks...

    Advice to ManagementAdvice

    My suggestion for upper management is to be honest and clear with new hires tell them the truth of the position, hours, and pay. This will allow an individual to make an informed decision on the position and not feel tricked after they are hired. Put a plan of action together and get everyone on the same plan starting from upper management all the way down to the CSR's. There is alot of differences between the different stores, districts and managers in how the company will "operate daily". Becoming more unified will help the company grow together and remove some of the frustrations of the GM's and Store Managers. Be realistic in the expectations you set. If the company is not requiring proof of income, proof of residence just a Drivers License and Car Title dont be surprised that there are so many accounts falling into collections. It is high risk industry. Traditional credit was created based on risk... a customer should be graded upon the 3 C's... Credit- have they established a history of repaying their debts? Capacity- can they afford the new bill and maintain the payments based on their current situation/bills etc? Collateral- does the collateral support the loan? Understand that we are lending simply on the collateral... we will have losses.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO