Topcon Medical Systems

  www.topconmedical.com
  www.topconmedical.com
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Topcon Medical Systems Jobs & Careers in Oakland, NJ

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30+ days ago

AG Field Test Manager

Topcon Medical Systems Oakland, NJ

• Responsible to setup formal beta sites globally, establish beta test agreements and implement a dealer panel program to optimize dealer feedback… Glassdoor


30+ days ago

Intern

Topcon Medical Systems Oakland, NJ

Your day to day tasks will involve helping with the management of a small-sized heterogeneous network comprising of ~120 Windows/Apple workstations… Glassdoor


30+ days ago

HRIS Analyst

Topcon Medical Systems Oakland, NJ

Technical Support • Evaluate, analyze, design, and maintain Topcon’s Workday tenant; ensure effective communication with other HR technology… Glassdoor


30+ days ago

Manager, Demand Generation and Marketing Communic

Topcon Medical Systems Oakland, NJ

The Manager of Demand Generation and Marketing Communications will take ownership of all demand generating and marketing communication activities… Glassdoor


30+ days ago

Marketing Systems Specialist

Topcon Medical Systems Oakland, NJ

• Administer TMS content management systems • Ensure TMS website is kept up to date and current • Administer TMS email and market survey systems… Glassdoor


30+ days ago

Medical Writer - Freelance (Contractor)

Topcon Medical Systems Oakland, NJ

s and website content KNOWLEDGE, SKILLS & ABILITIES REQUIRED • Outstanding oral and written communication abilities • Excellent interpersonal… Glassdoor


30+ days ago

Technical Support Engineer

Topcon Medical Systems Oakland, NJ

• Provide basic professional assistance to clients in answering inquiries, and interpreting resource catalogs via telephone. • Provide remote… Glassdoor


30+ days ago

Repair Technician

Topcon Medical Systems Oakland, NJ

• Diagnose and repair medical equipment and instrumentations • Provide technical assistance to customer service team regarding equipment… Glassdoor


30+ days ago

Product Manager - Diagnostic

Topcon Medical Systems Oakland, NJ

• Be the companys product champion for the assign products to: companys sales organization and support organization, distributors, key customers and… Glassdoor


30+ days ago

Software/System Engineer

Topcon Medical Systems Oakland, NJ

include software and algorithm development for ophthalmic imaging devices, supporting both prototype and commercial system development efforts. The… Glassdoor


Topcon Medical Systems Reviews

5 Reviews
2.7
5 Reviews
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Shigehiro Ogino
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  1.  

    Human exploitation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Technical Support  in  Oakland, NJ
    Former Employee - Technical Support in Oakland, NJ

    I worked at Topcon Medical Systems

    Pros

    Cutting edge technology;
    Reasonable benefits;
    Some good people still working there

    Cons

    Poor technical support due to management's failure to understand technical demands.
    Very low pay compared to industry average;
    No career growth, unless you talk your way through rather than do even outstanding work;
    Lack of recognition for hardworking & dedicated people;
    Company is in large driven by the sales dept. and they earn the most. Engineering, tech support and production are not allowed to provide any direction in even technical matters, unless sales approves;
    Company is very political, and with a top->down approach;
    Employees are exploited and if they try to discuss problems that bother them, ultimately they're marked for elimination - everyone is very expandable;
    Most good technical talent has already left or is planning to leave soon.
    Human Resources is management's extension and cannot be trusted in reporting any problems.
    Gossip shapes employees reputation, not their actual achievements that benefit company and customers.

    Advice to ManagementAdvice

    Current management will not appreciate nor understand any advice. For years they've been worrying only about coping with picking up support calls, not understanding anything required to resolve those calls. You cannot manage people in technical teams properly unless you have enough technical skill to understand their daily work demand, and only then you can successfully understand boundaries and create appropriate strategies. Reports and statistics are only as good as the people doing them, and in Topcon, some people in operations and management responsible for reporting technical progress do very dry statistics that don't reflect reality which includes dynamic changes and human factor. Management is so withdrawn and above everyone, they cannot learn to recognize strengths and weaknesses of individual employees to properly utilize them. Management doesn't care to investigate any controversial claims, but take for granted what the hear and label employees based on limited contact and gossip. Some managers are known to place blame for their incompetence on their subordinates (finding scapegoats).

    Doesn't Recommend