Toshiba America Medical Systems

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23 days ago

Area Service Manager

Toshiba America Medical Systems Baltimore, MD

of manpower utilization and customer satisfaction are handled in the most cost efficient manner in accordance with established budgets, policies… Experteer

Toshiba America Medical Systems Reviews

31 Reviews
31 Reviews
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Donald Fowler
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    Excellent culture dissolving under myopic and outdated strategy.

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    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Toshiba America Medical Systems full-time


    Good products and great people were the cornerstone of TAMS' differentiation for customers and employees. A good company that could be a great one if/when leadership realizes that TAMS is not Siemens. As people, leadership team are great folks but lack the customer-facing priorities of previous teams that delivered better results.


    A cottage-style company that is expected to thrive in a data-driven environment adopted from a different context entirely. Hi performance and talent retention requires a culture that recognizes the importance of matching market potential with employee and corporate skill set. When management implements juxtaposed infrastructure, the result is what exists today at TAMS. Those that drove former success have left the building. Replacements are coveted and protected regardless of skill-set or performance with many "friends" brought in to fill positions vacated by very good people.

    Advice to ManagementAdvice

    Take time to understand what TAMS really is vs what TMSC wants it to be. A bridge must be crossed to get there, but that bridge has not been built. A CRM is not that bridge but rather a small piece of the puzzle only. More tools are needed in the toolbox that consider historical perspective, market dynamics, realistic competitive position, strategic objectives and combine those with a corporate culture that matches rather than opposes those tenants. Do it honestly and without preconceived expectations and the people at the top of TAMS can pull it off.

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