TouchCommerce Jobs & Careers in Chatsworth, CA

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Show:  All Results Last 7 Days
30+ days ago

Account Manager - Digital/Online Media

TouchCommerce Agoura Hills, CA

Serves as primary contact between assigned Client and TouchCommerce, provide relevant client feedback and to resolve service problems. Plans… TouchCommerce


30+ days ago

Sales/Operations Call Center Trainer

TouchCommerce Agoura Hills, CA

include delivering hands on training, instructional designing, performing needs analysis; researching, designing, modifying and evaluating client… TouchCommerce


30+ days ago

Product Marketing Manager

TouchCommerce Agoura Hills, CA

Essential Duties and Responsibilities include the following. Other duties may be assigned. • Perform… Glassdoor


30+ days ago

Sales Agent - II (Citizens)

TouchCommerce Agoura Hills, CA

• Maintain a Sales Per Hour minimum goal • Maintain a Quality Assurance score of at least 85% • Must be able to take up to 5 chats… Glassdoor


30+ days ago

Quality Assurance Automation Engineer

TouchCommerce Agoura Hills, CA

• Working knowledge of HTTP load generation /measurement software (e.g. LoadRunner, JMeter, TestMaker, Silk Performer, Fiddler, Firebug… Glassdoor


30+ days ago

QA Analyst - Service

TouchCommerce Agoura Hills, CA

The Quality Analyst is responsible for empowering agents to perform at their highest potential and maintain exceptional sales and service through… Glassdoor


30+ days ago

Project Manager - User Interface Solutions

TouchCommerce Agoura Hills, CA

• Work closely with internal Account Managers and Analysts to assess clients’ website needs and then propose… Glassdoor


30+ days ago

Sales Operations Coordinator

TouchCommerce Agoura Hills, CA

Sales Support • Assisting with contract and NDA management (e.g. maintaining master templates, circulating contract for execution, filing… Glassdoor


30+ days ago

Call Center/Operations Trainer

TouchCommerce Agoura Hills, CA

• Deliver training sessions in the areas of sales, customer service, and chat skills – 80% training Delivery • Work with the outsourced clients… Glassdoor


30+ days ago

MBA Intern - Business Development

TouchCommerce Agoura Hills, CA

TouchCommerce is looking for a talented MBA intern to join our Business Development team. This is a very strategic position reporting to the SVP of… Glassdoor


TouchCommerce Reviews

12 Reviews
3.0
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Bernard Louvat
6 Ratings
  1.  

    No job growth...no stability...everyone is in fear of loosing what little they have

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Chat Agent  in  Agoura Hills, CA
    Former Employee - Sales Chat Agent in Agoura Hills, CA

    I worked at TouchCommerce full-time for less than a year

    Pros

    Most of the employees are very upbeat about their job. Great Benefits. Flexible hours.

    Cons

    Unprofessional. Agents that have worked years at this company are let go at a moments notice. No concern about retaining employees.

    Advice to ManagementAdvice

    The office culture of this job is like an daytime drama television episode. If you are a chat agent and unliked by management, you will go nowhere. You will only advance at TC if you leave the company. Adults act like children. Supervisors spend their day surfing Facebook and UTube.

    The internet is constantly changing. And to meet the needs of those changes, you need to catch up with what is going on around you. Technology...Nobody cares about the changing technology. All they care about is obtaining contracts to keep everything a float. Which is not a long-term goal.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO