Towers Watson

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Towers Watson Jobs & Careers

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30+ days ago

Health and Group Benefits Analyst (Stamford FY15 Univ)

Towers Watson Stamford, CT

As a Health and Group Benefits Analyst, you will work beside some of the industry’s top consultants while you progress toward becoming a thought… Towers Watson


30+ days ago

Health & Welfare Project Manager

Towers Watson Mount Laurel, NJ

As a Project Manager you will play a key role for our benefits administration outsourcing business by serving as the central link between clients and… Towers Watson


26 days ago

Health and Group Benefits Analyst (LA FY15 Univ)

Towers Watson Los Angeles, CA

As a Health and Group Benefits Analyst, you will work beside some of the industry’s top consultants while you progress toward becoming a thought… Towers Watson


30+ days ago

Health and Group Benefits Senior Analyst (Charlotte FY15 Grad Univ)

Towers Watson Charlotte, NC

Our Health and Group Benefits business helps large and mid-size clients control soaring health and welfare plan costs, improve health outcomes and… Towers Watson


18 days ago

Customer Service Center Team Lead

Towers Watson Woodbridge, CT +2 locations

Responsible for day-to-day supervision (monitoring and coaching) of Customer Service Representatives. Responsible for ensuring processes and policies… Towers Watson


30+ days ago

Health and Group Benefits Intern (SFO FY15 Univ)

Towers Watson San Francisco, CA

As a Health and Group Benefits Intern, you will work beside some of the industry’s top consultants while you progress toward becoming a thought… Towers Watson


18 days ago

Health Care Data Analyst Intern (White Plains FY15 Univ)

Towers Watson White Plains, NY

Our Health and Group Benefits business helps large and mid-size clients control soaring health and welfare plan costs, improve health outcomes and… Towers Watson


30+ days ago

Pension Benefits Consultant

Towers Watson Philadelphia, PA +2 locations

As a Pension Administration Group Consultant, you will contribute as part of a team to the entire range of retirement administration projects. You… Towers Watson


30+ days ago

Talent Management Analyst (SFO FY15 Univ)

Towers Watson San Francisco, CA

As a Talent Management Analyst working in our Talent Management & Organization Alignment practice (TMOA), you will be primarily responsible for… Towers Watson


30+ days ago

Cyber Security Analyst

Towers Watson Philadelphia, PA

The Cyber Security Analyst will be crucial in protecting Towers Watson client information by understanding the threats that seek to compromise… Towers Watson


Towers Watson Reviews

426 Reviews
3.4
426 Reviews
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Towers Watson CEO John Haley
John Haley
199 Ratings
  •  

    Unfortunately the company location in Pittsburgh, hiring process unorganized, not professional. Lack of training skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Pittsburgh, PA
    Former Employee - Customer Service Representative in Pittsburgh, PA

    I worked at Towers Watson full-time (less than a year)

    Pros

    Companys potential-skys the limit. The pay good for the position.

    Cons

    Training lacked the essential direction for the job functions. Anyone can read from slides, takes trainer interaction with new hires along with system practice. Either you got the skill set for CSR or not. Training should be more on systems toggling again with practice, worksheets or at least the opportunity to take proper notes. Not enough valuable time learning the clients needs. And most importantly, ,,, a company should not let one person with only ONE year of customer service experience EVER make most important decisions, ,, especially with the maturity level of a high school student. Presentation of your company is set in the attitude of your leaders regardless if they are lowest level management meaning a team lead.

    Advice to ManagementAdvice

    My advice for management is not needed for this company.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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