Trader Joe's Sales Associate Jobs & Careers

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30+ days ago

"Mate" - Assistant Store Manager

Trader Joe's Montgomery Village, MD +84 locations

Trader Joe's is unlike any other place you've ever worked. Trust us. We simply have no room for bureaucracy... all Crew Members support our stores to… Glassdoor


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Trader Joe's Reviews

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  1. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  New York, NY
    Current Employee - Crew Member in New York, NY

    I have been working at Trader Joe's part-time for less than a year

    Pros

    Very helpful, energetic and supportive staff to work with. Management (at least at my location) really cares about the crew and our physical as well as emotional well being. Both crew and managers have gone out of their way to make new members feel like a real part of the team. The training was pretty good and the managers did a good job of matching me with people who were particularly good at their jobs. Pretty good starting pay for a minimum wage job and the benefits are also very generous as well. Very easy to communicate to management and communication is welcome and encouraged for any issue. very comfortable and honest working environment.

    Cons

    The work can get very tiring, physically as well as mentally. Dealing with customers can really drain you emotionally at the end of the day as the diversity and variety of people that you interact with can really influence the experience you have. While thats obvious for any customer service position, however i feel that Trader Joes is particularly unique in that we are obligated to go out of our way to help customers; and because a lot of them know this you can be taken advantage of and more or less have to suck it up. The manual labor can be particularly taxing and you must make sure to adhere to proper techniques for lifting and other tasks in order to ensure no injury as it is all too easy to injure yourself. There are also politics in play with some of the management for earning raises and thats disappointing. Management also sometimes does a poor job of scheduling the amount of crew necessary to close the store in an adequate and timely manner which really burdens the crew that are helping. Moving up in the company isnt hard but it also isnt easy. You need to be extra dedicated to whatever section you work, which is good but it also consumes your personal life and that seems a bit extreme.

    Advice to ManagementAdvice

    The politics on who gets a raise and who doesnt should end as this is one of the biggest areas for improvement regarding communication. Not being so stingy and borderline drill sergeant-esque with how many hours a crew member can work a week would really help alleviate the problem of having enough crew. I understand the store has to make money, but it can only make money if it has the right employees to fulfill the standards that management sets

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