TripAdvisor Jobs in Oxford, England

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28 days ago

New Business Sales Executive

TripAdvisor Oxford, England

This role will combine excellent sales and communications skills as well as good relationship building skills. S/he will have a strong background in… TripAdvisor


28 days ago

Account Executive TAVR

TripAdvisor Oxford, England

To be the main Account Management contact for a defined portfolio of clients and take over the running of new clients as they are handed over from… TripAdvisor


28 days ago

Account Executive- Fluency in English and Italian required (T4B)

TripAdvisor Oxford, England

Understand how TripAdvisor Business Listings will assist hotels in reaching their marketing goals. -Proactivly create recommendations and solutions… TripAdvisor


28 days ago

Account Executive

TripAdvisor Oxford, England

To be the main Account Management contact for a defined portfolio of clients and take over the running of new clients as they are handed over from… TripAdvisor


TripAdvisor Reviews

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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
169 Ratings
  • Helpful (7)

    Working more than 2 years at the sales division at the Oxford branch office and ..

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telesales Executive in Oxford, England (UK)
    Former Employee - Telesales Executive in Oxford, England (UK)

    I worked at TripAdvisor full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefits to bring you in
    You can find excellent people who eventually will leave this company.

    Cons

    Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt..

    Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion.

    The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders.

    There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness.

    From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond.

    There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team.

    Too much centralize decision from head office doesn't bring value to the UK office.

    No available opportunities to move between divisions and learn more from this company. and subsidiaries.

    At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

    Advice to Management

    Management needs urgently to identify motivational strategies to keep sales agents highly driven. This strategy cannot sorely be related about money incentives if you reach a target as it has shown doesn't work for everyone.

    Present sales manager needs to be more proactive instead of sending emails back and forth from head office, it needs to hold at least an open session to all sales members to keep the sales division up front. and motivated.

    Best practice needs to be enforce among country groups and Team Leaders.

    Team Leaders urgently need more training in terms of managing people.


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