TripAdvisor

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TripAdvisor Jobs & Careers in Oxford, England

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Show:  All Results Last 7 Days
7 days ago

Account Coordinator - Oxford, UK

TripAdvisor Oxford, England

•Assist the sales and marketing departments with lead generation and lead nurturing •Manage all inbound sales requests via phone and email •Monitor… TripAdvisor


30+ days ago

Telesales Executive, EMEA

TripAdvisor Oxford, England

including lead qualification, sales to small hotels and online assists along with a range of territory-based activities. The role will report to the… TripAdvisor


30+ days ago

Senior Engineer

TripAdvisor Oxford, England

well as all of the distribution points of sale and customer service tools. Do you like building features end to end? Do you like working with a… TripAdvisor


30+ days ago

Software Engineer

TripAdvisor Oxford, England

well as all of the distribution points of sale and customer service tools. Do you like building features end to end? Do you like working with a… TripAdvisor


18 days ago

Account Executive, Business Listings

TripAdvisor Oxford, England

TripAdvisor is seeking an Account Executive to work in its successful Business Listings team. The successful applicant will be responsible for… TripAdvisor


28 days ago

Support Specialist - NL

TripAdvisor Oxford, England

You will provide front line customer support by interacting daily with Owners via phone, e-mail, chat, and forums. You will need to have an excellent… TripAdvisor


7 days ago

Telesales Executive - Oxford, UK

TripAdvisor Oxford, England

including lead qualification, sales to small hotels and online assists along with a range of territory-based activities. The role will report to the… TripAdvisor


TripAdvisor Reviews

213 Reviews
3.5
213 Reviews
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TripAdvisor President and CEO Stephen Kaufer
Stephen Kaufer
163 Ratings
  • 3 people found this helpful  

    Working more than 2 years at the sales division at the Oxford branch office and ..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Telesales Executive in Oxford, England (UK)
    Former Employee - Telesales Executive in Oxford, England (UK)

    I worked at TripAdvisor full-time (more than a year)

    Pros

    Good benefits to bring you in
    You can find excellent people who eventually will leave this company.

    Cons

    Poor coordination on the information disclosed from the marketing dpt to clients and sales dpt..

    Speed wins culture can have impact connotations such as the White Star Line,and the Titanic ..the fast you go eventually you will hit the iceberg so guess your conclusion.

    The company can promise you a good level of income which in reality is not easy to achieve due poor management procedures or inexperience team leaders.

    There isn't a clear best practice as there is too much favoritism among some 'friends' within the sales team division from which it creates a level of unfairness.

    From the sales perspective the customer support efforts are not fast enough neither brings satisfaction to the clients who in time will come back to you very disappointing as you can't go beyond.

    There is an existent disparity on the dynamics and pressure between the acquisition dpt and renovation team.

    Too much centralize decision from head office doesn't bring value to the UK office.

    No available opportunities to move between divisions and learn more from this company. and subsidiaries.

    At least for the Tele Sales division level this is not a job for some one who have very good sales experience as soon or later you will realise that the present product service needs more attention. Your values at some point can be compromised.

    Advice to ManagementAdvice

    Management needs urgently to identify motivational strategies to keep sales agents highly driven. This strategy cannot sorely be related about money incentives if you reach a target as it has shown doesn't work for everyone.

    Present sales manager needs to be more proactive instead of sending emails back and forth from head office, it needs to hold at least an open session to all sales members to keep the sales division up front. and motivated.

    Best practice needs to be enforce among country groups and Team Leaders.

    Team Leaders urgently need more training in terms of managing people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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