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Twilio Reviews

22 Reviews
22 Reviews
Rating Trends

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Jeff Lawson
18 Ratings

    Late stage tech startup with pluses and minuses

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineering in San Francisco, CA
    Current Employee - Engineering in San Francisco, CA

    I have been working at Twilio as a contractor (more than an year)


    It feels like you're witnessing the birth of a company. Fun people to work with. Good location if you want to work in San Francisco. The company is still small enough to feel like you can make a difference and you can get access to the people you need.


    Like most late stage startups, there's pressure to start acting and looking like a larger "more professional" and this means that Twilio is starting to feel more corporate, less focused on the best ideas and more focused on making us look more attractive to Wall Street.

    Long hours when you take into account on-call after hours required for Engineering team members.

    Advice to ManagementAdvice

    Do a better job of explaining in plane language to employees what Twilio's business model and services are. Circle back to the values that have made Twilio an interesting place to work. Hold senior managers accountable to promote a culture where looks for ideas across all of the teams. Engineering might have good ideas for marketing and sales. Finance can help manage the numbers better if they have better insight into what's happening in other departments.

    Neutral Outlook
    No opinion of CEO

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