U-Haul Jobs & Careers

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21 days ago

Product Marketing Specialist

U-Haul Phoenix, AZ

• Candidate will be directly involved in offering insurance products to non-U-Haul Self-Storage… CareerBuilder

16 days ago

Facility Maintenance Helper

U-Haul Las Vegas, NV +2 locations

Assist in the facility maintenance of U-Haul moving centers, storage centers and other U-Haul buildings. Perform work requiring nailing, sawing… CareerBuilder

14 days ago

Business Analyst - Oxford IT

U-Haul Phoenix, AZ

• Consult with functional unit(s) and personnel to identify, define and document business needs or problems. • Acts as a liaison between… CareerBuilder

12 days ago

Center Store Manager

U-Haul Victoria, TX

U-Haul is looking for a Center Storage Manager who, under the direction of the General Manager, will profitably manage U-Haul center storage and… CareerBuilder

2 days ago

Housekeeper – new

U-Haul Washington, DC +25 locations

Responsible for cleaning storage units, hallways, restrooms, elevator and other areas of the facility. Will sweep, vacuum and mop. Must empty waste… MyJobHelper

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U-Haul CEO Joe Shoen
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  1. 2 people found this helpful  

    Not mentioned during the interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Reservation Manager in Inkster, MI
    Current Employee - Reservation Manager in Inkster, MI

    I have been working at U-Haul part-time (more than an year)


    Starting pay isn't that bad
    Offer benefits for those who work more than 20 hours per week
    Flexible schedule


    Never during the interview was I told about the amount of angry customers who would call in
    Customers do not seem to understand why they cannot always pick up where they prefer and get angry when you attempt to explain to them it's a preferred location only
    Customers do not plan ahead and refuse to pick up anywhere other than where they request
    TCM is responsible for having programs in place to meet customer demands in all areas within the MCO so if they are slow to react to customer demand your job becomes much more diffcult

    Advice to ManagementAdvice

    You should seriously consider having new hires work at a U-Haul center sometimes so they are more prepared to answer customer questions about the equipment that cannot always be found on the website.
    The reservation system should better inform customers that their location is preferred only and that they may not pick up from that location
    Call center employees need to pay better attention for conditions in place when demand is high and travel is involved.

    Positive Outlook
    Disapproves of CEO

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