U-Haul

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U-Haul Jobs & Careers

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Show:  All Results Last 7 Days
30+ days ago

Production Supervisor

U-Haul Glendale, AZ

Supervise and coordinate the activities of employees in the manufacture of trailers, truck van bodies, and rental items. Recommend measures to… Beyond.com


30+ days ago

Financial Analyst

U-Haul Phoenix, AZ

U-Haul is recruiting for a position in its Financial Analysis Department. The department handles a variety of projects in corporate finance for… Beyond.com


28 days ago

Programmer

U-Haul Tempe, AZ

U-Haul International is seeking a Programmer to support a production planning environment. Support customized program enhancements and interfaces… Beyond.com


30+ days ago

Project Coordinator

U-Haul Phoenix, AZ

Working with the U-Haul Art Department, this team member will research, gather, analyze, organize and disseminate information, track statuses… Beyond.com


28 days ago

Supervisor, Financial Analysis

U-Haul Phoenix, AZ

of the department are real estate valuation, reporting on outstanding and potential real estate financings, data management and support for fellow… Beyond.com


30+ days ago

Web Design Intern

U-Haul Phoenix, AZ

* Conversion of visual design and wireframes into working HTML. * Various web design tasks. #### Requirements * Working knowledge and experience… Beyond.com


12 days ago

Claims Rep I

U-Haul Phoenix, AZ

RepWest Insurance Company, a division of U-Haul International, is looking for a Claims Service Representative in our Phoenix Claims Reporting Unit on… Beyond.com


8 days ago

Assistant Storage Center Manager

U-Haul Buford, GA

U-Haul is seeking an Assistant Storage Center Manager who, under the direction of the Storage Center Manager, is responsible for assisting the… Beyond.com


5 days ago

Director Medical Services

U-Haul Phoenix, AZ

Under the direction of President, AMERCO provide analytical support to the Risk Management department relating to workers compensation claims… Beyond.com


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U-Haul Reviews

248 Reviews
3.2
248 Reviews
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U-Haul CEO Joe Shoen
Joe Shoen
107 Ratings
  1. 3 people found this helpful  

    Customer Service Representative (Work from home)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Phoenix, AZ
    Current Employee - Customer Service Representative in Phoenix, AZ

    I have been working at U-Haul part-time (more than an year)

    Pros

    The only things that I can say are good about working for U-Haul are the fact that I am able to work from home and the benefits offered to part time employees are pretty decent.

    Cons

    Management is horrible. We are supposed to provide excellent customer service, however, that is very difficult to do when we are constantly told that we really cannot do anything to help the customer with issues that they may be having. Most of the time when I ask a supervisor/manager for assistance, I am told sorry, we can't do that for the customer. Also, the wait time is horribly long when instant messaging for assistance to a question. I have also emailed my manager numerous times over the course of a year asking for assistance or direction when I have a question and most of those emails go unanswered. What's the point of having a manager if they never respond to your questions? I see why it's a revolving door at this company. Also a warning, if you do sign up as a work from home agent, beware that whatever schedule you say that you are available for, you will NEVER be able to change it even though they tell you that after 90 days you can request a new schedule. I have attempted to get approval for a new schedule for over a year now and it's always been denied!!

    Advice to ManagementAdvice

    Answer emails when they are sent to you, don't ignore them. Also, instant messaging should be responded to much quicker than it usually is. It's embarrassing having a customer on the phone and having them wait so long just to answer a question they may have or to help them with an issue. That's not considered good customer service in my book!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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