U.S. Bank Jobs & Careers in Stow, OH

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25 days ago

Branch Leader Development Trainee - Cleveland - Akron - Columbus

US Bank Cleveland, OH

The Leader Development Program provides training to gain the knowledge and skills necessary to meet the expectations and challenges of a branch… US Bank


27 days ago

In Store Branch Management- Medina County/

US Bank Cleveland, OH

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will… US Bank


26 days ago

US Bank Branch Manager, (Bilingual, Spanish)

US Bank Cleveland, OH

The primary duty of this position is management and administration of the branch to ensure that budget goals are met and to ensure compliance with… US Bank


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U.S. Bank offices in downtown Freeport, Illinois, USA. (Photo attributed to IvoShandor - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)
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U.S. Bank tower offices in Denver, Colorado. (Photo attributed to David Shankbone - licensed under the CCL Attribution-ShareAlike 3.0 & GFDL, version 1.2)

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U.S. Bank Reviews

1,467 Reviews
3.3
1,467 Reviews
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U.S. Bank Chairman, President, and CEO Richard K. Davis
Richard K. Davis
1,022 Ratings
  1.  

    I love the management but really do not enjoy the job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Personal Banker  in  Overland Park, KS
    Current Employee - Senior Personal Banker in Overland Park, KS

    I have been working at U.S. Bank part-time for more than a year

    Pros

    Great management and teams. It's overall a positive work environment between team members and management. The pay is pretty good as well. The management and pay are the reason I'm still with the company. You learn a lot about deescalation, great customer service, and patience (a lot of patience). Training is extensive and overall was a good experience back before virtual training. The benefits are good for short-term disability but the health/dental isn't much coverage (high deductible)

    Cons

    Ridiculously challenging goals that are constantly being raised. The company makes your job harder more often than they make it easier. Mentally and physically drained after even short shifts working here. Taking calls all the time from disgruntled customers isn't exactly what I'd call a way to keep a positive outlook on the world. They virtually erased the bonuses of the majority of employees with changes in revenue goals. The training has switched to virtual.

    Advice to ManagementAdvice

    Pay more attention to the workers at the call center. Stop worrying so much about cutting costs and worry about the employees that are giving your customers a great experience and doing their job well. Too many employees care so much about getting bonuses and meeting the revenue goals that they don't take the time to assist the customer correctly the first time. I feel like they care more about cutting costs and boosting profits than they do about their employees.

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