U.S. Cellular Jobs in Knoxville, TN

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Show:  All Results Last 7 Days
8 days ago

Performance Quality Advocate - Care Center(Knoxville, TN & Tulsa, OK)

US Cellular Knoxville, TN

- Listen to a statistically valid number of calls for the assigned queue to capture the essence of the experience the customer receives. - Translate… US Cellular


3 days ago

Infrastructure Analyst III – Job Scheduling / MFT Support – new

US Cellular Knoxville, TN

- Creation of requested job schedules in IBM TWS - Second level support, troubleshooting, monitoring and assuring health of environment and existing… US Cellular


14 hrs ago

Customer Service Representative (Knoxville, TN - Full-time) – new

US Cellular Knoxville, TN

You will seamlessly handle a high volume of inbound calls regarding our cellular products and services. Truly listen to our customers. Connect with… US Cellular


2 days ago

Retail Wireless Consultant - Knoxville/Alcoa TN (5 store locations): Full Time – new

US Cellular Knoxville, TN

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… US Cellular


11 days ago

Retail Wireless Consultant

U.S. Cellular Alcoa, TN

As the face of U.S. Cellular, your work is critical to driving winning results that will grow our business. You'll be leveraging your skills and… U.S. Cellular


U.S. Cellular Reviews

3.2
636 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
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Kenneth R. Meyers
149 Ratings
  • 1 person found this helpful

    Great company, really cares about their employees and customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Knoxville, TN
    Current Employee - Customer Service Representative in Knoxville, TN

    I have been working at U.S. Cellular full-time (more than a year)

    Pros

    US Cellular offers a great work environment, knowledgable and willing training and support staff. Excellent incentives and insurance really make working in a call center more bearable, and there's always something fun going on around the center.

    Cons

    At the end of the day, it's still a call center. You speak with customer's who will likely never talk to you again, and that gives them the bravery to say whatever they want to you. Generally they're nice, but you always live with the fear of getting the one that isn't. Also, the work gets monotonous, fast.

    Advice to ManagementAdvice

    Remember that your employees are human. They have lives outside of work, and sometimes that effects their consistency.

    Recommends
    Positive Outlook
    No opinion of CEO

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