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23 days ago

Customer Service Representative

Utah Higher Education Assistance Authority Salt Lake City, UT

About Us: At Utah Higher Education Assistance Authority (UHEAA) our vision is to provide the best student loan experience anywhere and to improve… Job Board


UHEAA Reviews

4.7
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  • Decent place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative in Salt Lake City, UT
    Current Employee - Call Center Representative in Salt Lake City, UT
    Recommends
    Positive Outlook

    I have been working at UHEAA full-time (More than a year)

    Pros

    The benefits are incredible, the management is in your court. You have a gym that you can use for $5.00 a month. You get half off tuition at the U and so does your spouse after 6 months and 1 year of working respectively. Co-worker s are down to earth and there are small competitions for movie tickets and various other prizes. You get all major holidays paid off.

    Cons

    Working at a call center will wear on you, there can be angry borrowers, (customers).

    Advice to Management

    Better training program upon hire.


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