USAA

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USAA Member Relationship Specialist II Jobs & Careers in Arizona

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USAA Reviews

915 Reviews
3.7
915 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
USAA President and CEO Joe Robles Jr.
Joe Robles Jr.
681 Ratings
  •  

    Big on change but training is limited causing miscommunication on changes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Member Services Representative in Phoenix, AZ
    Current Employee - Senior Member Services Representative in Phoenix, AZ

    I have been working at USAA

    Pros

    Bonuses-benefits-location-facilities-security and if you meet or exceed in your position for at least 18 months you will then be eligible for interviewing for other positions when available.

    Cons

    Micro-managing is excessive-training not sufficient to changes.

    Advice to ManagementAdvice

    Get back to basics as it was when I started 12 years ago, you will certainly maintain employees and will be much happier.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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