USG Corporation – Hayward, CA
5. Answer in-coming phone calls and proactively resolve: Customer requests for information; Basic to moderate customer issues requiring problem… ClickCast
USG Corporation – Portland, OR
Learn more about the possibilities with L&W Supply… ClickCast
- RecommendsNeutral OutlookNo opinion of CEO
I worked at USG full-time (More than 3 years)
The people generally are nice and fairly easy to work with. There is a stated commitment to work-life balance that still holds true, though this in reality has steadily declined over the past few years. USG is an industry leader with products that figure to be in high demand in the future. Generous bonus structure.
In many to most areas of IT, promotion is virtually nonexistent, and compensation is below average. The company figures to be in money-saving mode for the forseeable future, which impacts compensation, career growth, and the ability to work with updated technologies. IT is also excessively process-oriented, which again stifles growth and creativity.
Advice to Management
Remember what really differentiates you - now and historically. Commit to developing employees and allowing them to grow within the organization. And don't blame employees who leave to pursue career growth - if you offered it internally, you would not be seeing this level of turnover.