Ulta Beauty Photos
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- Comp & Benefits
- Work/Life Balance
- Senior Management
- Culture & Values
- Career Opportunities
I have been working at Ulta Beauty part-time (less than an year)Pros
The discount is great because I spend a nice chunk of money there anyway.
The people you work with are usually really friendly and fun.
Its basically judgement-free when it comes to interesting and wild makeup and hair colors/styles.Cons
The pay isn't very good, I work 32-39 hours a week and still cant pay my bills. They will not allow anyone beside management work 40+ hours (bonuses follow). I'm always being told to finish this project and that project but can never finish anything because I am also required to be out on the floor for this and I get stopped by customers 60% of the time. We are never staffed properly so I find myself with so many things to do, almost nothing gets done.
I work in a particular store with all new management and find myself showing them things and answering their questions and fixing problems more than I should. I've only been with the company for 4 months and I am showing managers what to do, that isn't right.
My biggest issue with ULTA is that there is no training provided for new-hires. I was one tear away from quitting my first week because I was thrown to the sharks in my first 20 minutes after watching an associate cashier without explaining anything as she went. I have talked to many other employees and they all say the same thing. You feel completely lost without a paddle for at least 3 weeks in this job. No one should ever feel that when they start a new job. Management says they don't have payroll for training.. but you have payroll for new hires to ask questions and waste the time of other associates when it's a simple thing that could've been taught during their first week! You have payroll for new hires to mess up and give someone too much money back on a return or damage out products that could be sold again? Doubt it.Advice to ManagementAdvice
ULTA makes a lot of money, I see how much is spent in just one store on a daily basis. I know if we could be staffed properly and help all of our guests with questions and issues then we could probably be even more profitable. I remember shopping at ULTA years before ever working here and I would be really annoyed with the fact that not one employee ever asked me if I needed help finding something or even acknowledging that I walked in.
Also there are so many tasks; truck, ad, inventory, clearance, planos, damages, facing, backstocking, replenishing, etc. How are we expected to finish all of this (that happens during business hours) while three associates are cashiering and no one else is on the floor?! It makes everyones job very stressful and unenjoyable.Doesn't RecommendNeutral OutlookNo opinion of CEO