UniFirst Jobs & Careers in Oklahoma City, OK

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18 days ago

Route Sales Representative

UniFirst Oklahoma City, OK

UniFirst offers significant opportunities for personal and professional growth to its route sales representatives. We are a company dedicated to… UniFirst


24 days ago

Office Administrator

UniFirst Oklahoma City, OK

Included but not LImited to: • Perform data entry responsibilities as directed… UniFirst


23 days ago

Maintenance Manager

UniFirst Oklahoma City, OK

We are currently seeking to fill a Maintenance Manager position. The ultimate goal is to assist the Production Manager achieve the location’s… UniFirst


9 days ago

General Production Worker-Accepting Applications

UniFirst Oklahoma City, OK

are subject to change based on supervisor’s direction: Soil Receiving • Unload soiled product from trucks • Separate product by type… UniFirst


15 days ago

District Service Supervisor

UniFirst Oklahoma City, OK

We are in need of a DISTRICT SERVICE SUPERVISOR. Reporting to the Service Manager, you will supervise Route Sales Representatives, handle their… UniFirst


24 days ago

Customer Service Representative

UniFirst Oklahoma City, OK

No matter what line of work you’re in, if you want to team with a company that realizes continued success not only depends on superior customer… UniFirst


10 days ago

Sales Representative

UniFirst Oklahoma City, OK

UniFirst offers significant opportunities for personal and professional growth to its sales representatives. We are a company dedicated to customer… UniFirst


UniFirst Reviews

237 Reviews
3.2
237 Reviews
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UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
179 Ratings
  1. 3 people found this helpful  

    Outside Sales

    • Comp & Benefits
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    Former Employee - Anonymous Employee  in  Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK

    I worked at UniFirst full-time for less than a year

    Pros

    Good sales training material and now I'm just trying to fill a 20 word minimum

    Cons

    Poor training execution. Where to begin? You spend the first month in endless over crowded video conferences upwards of 30 people which vidicon cant support (which is spotty to say the least) with the corporate trainer in Boston making coaching impossible.

    The main problems with Unifirst are as follows.

    1) They've just introduced cloud based CRM software (SalesLogix) but only have one application server to support everyone on it. They spent one can only imagine how much money on purchasing the sales force iPads, but didn't do the ground work to support it, and none of their systems have been integrated. They use CRM as a report card and general as it is not a use sales tool. Now that's not to say SalesLogix itself isn't great, bit since it's not supported it creates a lot of redundancies and rework. It's not uncommon to be down all day preventing you from entering in your activities. Unifirst is well aware of this issue, and when I asked what they'd like me to do after spending far too much time on the phone with it, my sales manager suggested I take it home and enter it in on my home computer. Seeing as how I already work a MANDATORY 10 hour work day I politely declined, which was not received well.

    2) Speaking of system integration. I literally mean there is none. They have two desktops per sales office which have lotus notes. But, on the iPad itself, the calendar that's most beneficial to use on the road as you can schedule alarms for to do items and appointments are of course not synced to lotus notes. So whatever your sales manager schedules for you in lotus notes you better not forget to put it in the iPad calendar. Then you have the CRM calendar where they want you to schedule your appointments so it shows up on their reports and do you think that calendar is synced with anything else? So now we're at 3 calendars they expect you to manage. But don't forget, because they themselves know their systems are so shoddy, they want you to keep up with a paper planner as we'll. And of course let's not forget the calendar they expect to be filled out on your own time for you weekly plan which is the only thing they know how to use a spreadsheet for.

    3) Carbon copy order forms. That should speak for itself. Folders for even the smallest accounts take about an hour, which again should be done on your own time. I could accept the fact that they don't have the money or ware withal to creat a software to input the data, but really? Corporate can't make this a spreadsheet?

    4) The GM broke a plastic piece of our conference table in a sales meeting because a coworker asked a "stupid question."

    My advise? If you left the 90's with rest of the world run away and never look back...

    Advice to ManagementAdvice

    Catch up to the 21st century and stop pretending to be "cutting edge" to lure in new talent. It's deceitful. Also, at the point at which your sales force turnover exceeds 80%, perhaps it's time to take a look inward. Not that they'll ever take advice!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO