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University of Tennessee President Dr. Joe DiPietro
Dr. Joe DiPietro
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  • OIT Help Desk Student Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    Disapproves of CEO

    I worked at University of Tennessee part-time


    Great atmosphere in OIT. Mostly great people who are willing to help with problem solving. I learned a lot with this job during training for the position and during work. I feel that working for the help desk broadened my skill set moreso than other jobs I've held in the past.


    Training was lengthy and boring. Some callers can easily become irate if you can't tell them what they want to hear. Some want support for unsupported applications. This is pretty normal for a help desk position.

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